Patient Services Concierge - PRN, On-Site, Fast-Paced Care

Envision Radiology; Southlake (TX); On-site; USD 24,000 - 29,000; Part time

Benefits offered by this job

Company Matched 401k Plan

Employee Stock Ownership Plan

Paid Time Off + Paid Holidays

Employee Assistance Program

Job summary

Envision Radiology is seeking a PRN Patient Service Representative for our Southlake office. The role emphasizes patient care, front-desk responsibilities, and administrative tasks to ensure smooth visits and accurate data entry.

The position pays $17.70–$21.30 per hour, with opportunities for training. Prior healthcare customer service experience is preferred, and the environment is fast-paced and client-centric.

Qualifications

• One plus year of experience providing exceptional customer service – healthcare environment preferred
• Detail oriented, self-motivated, a problem solver and a team player
• Ability to excel in a very fast-pace team environment
• Ability to continuously “exceed” company and customer expectation

Responsibilities

• Answers inbound calls to the Center.
• Provides a friendly and warm greeting to all patients and/or providers.
• Checks scheduled patients in/out and ensures proper documentation is received from patient.
• Collects co-pays, co-insurance, and deductible if necessary.
• Listens and resolves patient, provider, and any customer complaints; communicates to PSR Lead/Area Manager as needed.
• Ensures accurate data entry for patient registration.
• Assists with medical records as needed.
• Manages workflows and queues to support timely exam processing and billing.

Skills

Customer service

Fast-paced environment

Problem solving

Education

High School diploma

Job description

Envision Radiology is seeking a PRN Patient Service Representative for our Southlake office. The role emphasizes patient care, front-desk responsibilities, and administrative tasks to ensure smooth visits and accurate data entry.

The position pays $17.70–$21.30 per hour, with opportunities for training. Prior healthcare customer service experience is preferred, and the environment is fast-paced and client-centric.