Patient Experience Specialist (PRN)

Envision Radiology; Plano (TX); On-site; USD 24,000 - 29,000; Part time

Benefits offered by this job

Company Matched 401k Plan

Employee Stock Ownership Plan

Paid Time Off + Paid Holidays

Employee Assistance Program

Job summary

Envision Radiology in Plano, TX is seeking a PRN Patient Service Representative to join our outpatient team. The PSR will handle front-desk duties, answer phones, register patients, verify insurance, collect payments, and support scheduling while delivering compassionate, accurate service.

This as-needed role offers an hourly pay range of $17.70 to $21.30 and a focus on patient-centered care, operational excellence, and adherence to compliance policies within a fast-paced clinic environment.

Qualifications

• One plus year of experience providing exceptional customer service – healthcare environment preferred.
• Detail oriented, self-motivated, a problem solver and a team player.
• Ability to excel in a very fast-pace team environment.
• Ability to continuously “exceed” company and customer expectation.

Responsibilities

• Answers inbound calls to the Center.
• Provides a friendly and warm greeting to all patients and/or providers.
• Checks scheduled patients in/out and ensures proper documentation is received from patient.
• Collects co-pays, co-insurance, and deductible if necessary.
• Reschedules and cancels appointments as needed/directed (receives incoming/outgoing calls to patients).
• Monitors waiting room to avoid extended wait time and to assist patients as needed.
• Performs data entry for patient registration and handles scheduling tasks.

Skills

Customer service

Communication

Teamwork

Education

High School diploma or GED

Job description

Envision Radiology in Plano, TX is seeking a PRN Patient Service Representative to join our outpatient team. The PSR will handle front-desk duties, answer phones, register patients, verify insurance, collect payments, and support scheduling while delivering compassionate, accurate service.

This as-needed role offers an hourly pay range of $17.70 to $21.30 and a focus on patient-centered care, operational excellence, and adherence to compliance policies within a fast-paced clinic environment.