Front Desk Patient Services Specialist

Agence PROvidence; Santa Rosa (CA); On-site; USD 29,000 - 48,000; Full time

Job summary

Providence Medical Foundation in Santa Rosa, CA seeks a Patient Services Specialist – Journey Level to perform front-office roles with growing independence. You’ll handle patient registration, appointment scheduling and insurance verification, delivering compassionate service to patients and families while supporting care teams.

As a valued team member, you’ll contribute to operational excellence, participate in a unified care approach, and navigate a dynamic workload with attention to accuracy

Qualifications

• 1 year customer service, medical office, healthcare OR
• 6 months Providence employee in Associate position

Responsibilities

• Register patients and collect information at check-in
• Schedule patient appointments and coordinate with providers
• Verify insurance coverage and benefits
• Perform general clerical duties and maintain records

Skills

Customer service

Medical office experience

Job description

Providence Medical Foundation in Santa Rosa, CA seeks a Patient Services Specialist – Journey Level to perform front-office roles with growing independence. You’ll handle patient registration, appointment scheduling and insurance verification, delivering compassionate service to patients and families while supporting care teams.

As a valued team member, you’ll contribute to operational excellence, participate in a unified care approach, and navigate a dynamic workload with attention to accuracy