Float Patient Services Rep: Multi-Clinic Access

Neighborhood Healthcare; Lakeside (CA); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Paid time off

Job summary

Neighborhood Healthcare is seeking a Float Patient Services Representative to provide front office support at multiple CA clinics, including Poway, Lakeside, El Cajon, Valley Center and Fallbrook. The role involves patient access, scheduling, registration, and coordinating with providers and staff.

Requirements include a High School Diploma or GED, a valid CA driver license with proof of auto insurance, at least one year of customer service experience, and familiarity with electronic medical

Qualifications

• Front desk patient interaction experience and ability to schedule
• Experience with electronic medical records and scheduling workflows
• Bilingual abilities preferred depending on site needs

Responsibilities

• Serve as first point of contact for patients and visitors
• Schedule, reschedule, and confirm appointments in scheduling system
• Coordinate registration data and patient records
• Provide front office support across multiple clinic locations
• Communicate with providers, medical assistants, and leadership teams

Skills

Customer service

Strong communication

Education

High School Diploma or GED

Tools

EMR systems

Multi-line phone systems

Job description

Neighborhood Healthcare is seeking a Float Patient Services Representative to provide front office support at multiple CA clinics, including Poway, Lakeside, El Cajon, Valley Center and Fallbrook. The role involves patient access, scheduling, registration, and coordinating with providers and staff.

Requirements include a High School Diploma or GED, a valid CA driver license with proof of auto insurance, at least one year of customer service experience, and familiarity with electronic medical