Patient Services Clerk I – On-Site, Full Time

UK King's Daughters; Ashland (KY); On-site; USD 21,000 - 28,000; Full time

Job summary

UK King's Daughters in Ashland, KY is seeking a Patient Clerical Assistant I to support patient care delivery by processing physician orders and maintaining patient records. You will manage documentation, assist with unit workflow, and deliver courteous customer service to patients and staff.

This on-site, full-time role requires a high school diploma and 0–1 year experience in a healthcare setting. BLS and CPI certifications preferred, with opportunities for growth within the General Medicine

Qualifications

• Administrative support experience in healthcare settings is a plus.
• Strong communication with patients, families and staff.
• Understanding of HIPAA and patient confidentiality requirements.
• Customer service oriented with professional demeanor.

Responsibilities

• Manages patient records and physician orders according to established guidelines.
• Provides clerical support, handles telephone coverage, and routes inquiries.
• Acts as liaison between patients, families, staff, and physicians.
• Maintains confidentiality and HIPAA compliance.
• Orders, stocks, and maintains office supplies to support unit operations.
• Assists with orientation and training of new staff.

Skills

Administrative support

Communication

HIPAA compliance

Customer service

Education

High school diploma or equivalent

Job description

UK King's Daughters in Ashland, KY is seeking a Patient Clerical Assistant I to support patient care delivery by processing physician orders and maintaining patient records. You will manage documentation, assist with unit workflow, and deliver courteous customer service to patients and staff.

This on-site, full-time role requires a high school diploma and 0–1 year experience in a healthcare setting. BLS and CPI certifications preferred, with opportunities for growth within the General Medicine