Patient Services & Billing Specialist

Wayne State University Physician Group; Detroit (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

A prominent healthcare provider in Detroit is seeking a Patient Services Representative to manage reception and administrative duties in an outpatient clinic. This role involves interacting with patients and clinical teams, scheduling appointments, maintaining records, and providing excellent customer service. Ideal candidates should have a high school diploma and at least 2-3 years of medical billing or office experience, as well as strong skills in communication and problem-solving. Join us to deliver patient-centric care in a dynamic work environment.

Qualifications

• Proficient in Microsoft Excel and Word.
• Strong working knowledge of medical terminology.
• Experience using EHR systems is required.

Responsibilities

• Greet and assist patients upon arrival.
• Schedule and confirm patient appointments.
• Maintain accurate patient records and demographics.

Skills

Customer service

Attention to detail

Verbal communication

Problem-solving

Typing 35 wpm

Education

High School Diploma or equivalent

2-3 years Medical Billing or Physician Office experience

EHR system experience

Tools

Microsoft Excel

Nextgen

Athena

Job description

A prominent healthcare provider in Detroit is seeking a Patient Services Representative to manage reception and administrative duties in an outpatient clinic. This role involves interacting with patients and clinical teams, scheduling appointments, maintaining records, and providing excellent customer service. Ideal candidates should have a high school diploma and at least 2-3 years of medical billing or office experience, as well as strong skills in communication and problem-solving. Join us to deliver patient-centric care in a dynamic work environment.