Patient Services Associate II - Clinic Front Desk

University of California-Berkeley; Berkeley (CA); On-site; USD 37,195 - 39,950; Full time

Benefits offered by this job

Paid time for professional development

Comprehensive benefits package

Job summary

The University of California-Berkeley is seeking a Patient Services Assistant II for the Herbert Wertheim School of Optometry and Vision Science. This vital role involves managing patient check-ins and check-outs, scheduling appointments, and assisting with insurance verifications.

The ideal candidate should have a high school diploma alongside strong customer service and administrative skills. This full-time position offers a chance to work in a dynamic environment focused on patient care and service excellence.

Qualifications

• Knowledge of administrative procedures and processes, including EHR systems.
• Ability to handle insurance eligibility and authorizations.
• Experience in cashiering preferred.

Responsibilities

• Manage patient appointments and direct patients.
• Handle patient check-in and check-out processes.
• Verify insurance coverage and secure authorizations.

Skills

Customer service skills

Communication skills

Multi-tasking

Time management

Education

High school diploma and/or equivalent experience

Job description

The University of California-Berkeley is seeking a Patient Services Assistant II for the Herbert Wertheim School of Optometry and Vision Science. This vital role involves managing patient check-ins and check-outs, scheduling appointments, and assisting with insurance verifications.

The ideal candidate should have a high school diploma alongside strong customer service and administrative skills. This full-time position offers a chance to work in a dynamic environment focused on patient care and service excellence.