Patient Services Coordinator II - Optometry Clinics

University of California, Berkeley; Berkeley (CA); On-site; USD 31,458 - 44,805; Full time

Benefits offered by this job

Comprehensive benefits package

Full-time Career position eligible for UC benefits

Job summary

The University of California, Berkeley is searching for a Patient Services Assistant II within the Herbert Wertheim School of Optometry and Vision Science. This critical position serves as the first point of contact for patients, managing appointments and providing excellent customer service.

The role involves tasks such as checking in patients, processing documentation, and assisting with insurance verification. Candidates should have a high school diploma and strong administrative skills. Join a diverse community committed to inclusivity and service excellence.

Qualifications

• Working knowledge of administrative procedures and processes.
• Exemplary customer service skills and efficiency on the telephone.
• Familiarity with HIPAA regulations.

Responsibilities

• Act as the first point of contact for all patients.
• Manage patient appointments and process related documentation.
• Check-in and check-out patients at the reception desk.

Skills

Customer service

Verbal and written communication skills

Problem-solving

Time management

Education

High school diploma and/or equivalent experience/training

Tools

Electronic Health Records (EHR) systems

Spreadsheet applications

Job description

The University of California, Berkeley is searching for a Patient Services Assistant II within the Herbert Wertheim School of Optometry and Vision Science. This critical position serves as the first point of contact for patients, managing appointments and providing excellent customer service.

The role involves tasks such as checking in patients, processing documentation, and assisting with insurance verification. Candidates should have a high school diploma and strong administrative skills. Join a diverse community committed to inclusivity and service excellence.