Patient Services Representative

Eye Health America; Macon (GA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability insurance

Long-term disability insurance

Life Insurance

401(k) Matching

Employee Discount

Wellness Program

Paid Vacation

Paid Holidays

Uniform Allowance

Training/Advancement opportunities

Job summary

Eye Care Centers of Georgia is seeking a friendly, detail-oriented front desk receptionist to join our eyecare team in Macon, GA. You will check in patients, verify insurance, collect payments, schedule follow-ups, and help ensure a smooth patient experience.

Previous experience in eye care or medical settings is preferred. This role requires strong customer service, accurate data entry, and the ability to balance cash drawer with daily payments.

Qualifications

• High school diploma or equivalent required.
• Prefer at least one year's experience in eye care or a medical environment.

Responsibilities

• Checks patients in for appointments in a pleasant and professional manner.
• Marks arrival times and ensures patients are seen on time.
• Scans insurance cards and driver's licenses.
• Enters new patient demographics into the computer.
• Ensures proper authorization or referral is collected.
• Presents and collects fees, posts payments, and schedules next appointment.
• Monitors accounts past due and collects payment at checkout.
• Maintains cash drawer and balances daily with payments posted and credit cards processed.
• Verifies chart data for completeness and signatures.

Skills

Customer service

Greet patients

Data entry

Education

High school diploma or equivalent

Job description

Description: Eye Care Centers of Georgia, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.

• Overtime may be required.

Job Responsibilities

• Checks patients in for appointments, greeting everyone in a pleasant and professional manner.
• Marks the arrival time of patients in the office and makes sure that patients are seen on time.
• Scans patients’ insurance cards and driver's licenses.
• Enters all new patient demographic information into the computer.
• Ensures that proper authorization or referral is collected from the patient.
• Presents and collects fees, posts payments, and schedules the patient’s next appointment.
• Monitors accounts that are past due and collects payment at checkout.
• Maintains own cash drawer and is responsible for balancing daily with payments posted and credit cards processed.
• Evaluates chart data to verify all information has been received, completed, and signatures obtained.

Benefits

• Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
• Matching 401(k)
• Employee Discount
• Wellness Program
• Paid Vacation & Holidays
• Uniform Allowance
• Training/Advancement opportunities

Requirements

• High school diploma or equivalent.
• Prefer at least one year's experience in eye care, or the medical environment.