Patient Services Representative

Eye Health America LLC; Macon (GA); Presencial; USD 30 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life Insurance

401(k) Matching

Employee Discount

Wellness Program

Paid vacation & holidays

Uniform allowance

Training/advancement opportunities

Resumo da oferta

Eye Care Centers of Georgia is seeking a frontline team member to greet patients and assist with check-in and billing processes. The role requires handling insurance cards, demographics, and appointment scheduling with a focus on timely patient flow.

Strong communication and basic computer skills are essential; some experience in eye care or medical environments is preferred. Overtime may be required.

Qualificações

• High school diploma or equivalent is required.
• Prefer at least one year's experience in eye care, or the medical environment.

Responsabilidades

• Checks patients in for appointments, greeting everyone in a pleasant and professional manner.
• Marks the arrival time of patients in the office and makes sure that patients are seen on time.
• Scans patients’ insurance cards and driver's licenses.
• Enters all new patient demographic information into the computer.
• Ensures that proper authorization or referral is collected from the patient.
• Presents and collects fees, posts payments, and schedules the patient’s next appointment.
• Monitors accounts that are past due and collects payment at checkout.
• Maintains own cash drawer and is responsible for balancing daily with payments posted and credit cards processed.
• Evaluates chart data to verify all information has been received, completed, and signatures obtained.

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Description

Eye Care Centers of Georgia, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.

*Overtime may be required.

Job Responsibilities:

• Checks patients in for appointments, greeting everyone in a pleasant and professional manner.
• Marks the arrival time of patients in the office and makes sure that patients are seen on time.
• Scans patients’ insurance cards and driver's licenses.
• Enters all new patient demographic information into the computer.
• Ensures that proper authorization or referral is collected from the patient.
• Presents and collects fees, posts payments, and schedules the patient’s next appointment.
• Monitors accounts that are past due and collects payment at checkout.
• Maintains own cash drawer and is responsible for balancing daily with payments posted and credit cards processed.
• Evaluates chart data to verify all information has been received, completed, and signatures obtained.

Benefits:

As a team member at Eye Care Centers of Georgia, you'll enjoy:

• Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
• Matching 401(k)
• Employee Discount
• Wellness Program
• Paid Vacation & Holidays
• Uniform Allowance
• Training/Advancement opportunities

Requirements

• High school diploma or equivalent.
• Prefer at least one year's experience in eye care, or the medical environment.