Patient Services Ambassador - Dietary Aide (Per Diem)

SouthCoast Health; New Bedford (MA); On-site; USD 21,000 - 30,000; Part time

Job summary

Southcoast Health is seeking a Patient Services Ambassador (Dietary Aide) at St. Luke's Hospital in New Bedford, MA. This per diem role offers day shifts with weekend/holiday rotation and requires aligning patient meals with nutritional needs.

The position reports to the Manager Patient Services, focusing on menu accuracy, patient satisfaction, and accurate data entry using EPIC and related systems.

Qualifications

• High School Diploma or GED; additional courses or training preferred.
• Must be fully vaccinated against seasonal influenza and COVID-19 or to be exempt from vaccination for medical or personal reasons by signing a statement.
• Compensation: Pay rate will be determined based on level of experience.

Responsibilities

• Ensure patient meal selections are aligned with mealtime and dietary restrictions.
• Update and correct patient-selected menus with guidance from the assigned dietitian.
• Describe ingredients and features of all menu items to patients.
• Enter patient food preferences into the Patient Services Software Platform and use the EPIC Platform as needed.
• Perform other reasonable duties as assigned.

Skills

Customer service

Data entry

Communication skills

Meal service

Education

High School Diploma or GED

Tools

EPIC Platform

Patient Services Software

Job description

Southcoast Health is seeking a Patient Services Ambassador (Dietary Aide) at St. Luke's Hospital in New Bedford, MA. This per diem role offers day shifts with weekend/holiday rotation and requires aligning patient meals with nutritional needs.

The position reports to the Manager Patient Services, focusing on menu accuracy, patient satisfaction, and accurate data entry using EPIC and related systems.