Patient Services Advocate - Food & Nutrition

experiencedAlliedHealth; Georgia; On-site; USD 42,000 - 54,000; Full time

Job summary

Wellstar, Augusta University Medical Center's Food and Nutrition team, seeks a dedicated staff member to serve as the primary representative for patient food service. You will conduct patient interviews, support nutrition needs, and collaborate with dietitians and nursing staff to ensure high-quality meals and service.

Responsibilities include completing weekly meal rounds, addressing patient concerns promptly, updating department visual aids, and documenting patient services initiatives while

Qualifications

• 2+ years in diet office, healthcare-related field, customer service or food service.

Responsibilities

• Completes meal rounds to ensure quality meals are prepared and served to patients and to monitor patient satisfaction.
• Responds to unsatisfied patients promptly and collaborates with staff to resolve issues.
• Maintains and updates department visual aids (e.g., display boards showing patient satisfaction scores).
• Documents and files Patient Services initiatives like tray assessments and audits.

Skills

Customer service

Communication

Teamwork

Patient interaction

Education

High School Diploma or GED

Job description

Wellstar, Augusta University Medical Center's Food and Nutrition team, seeks a dedicated staff member to serve as the primary representative for patient food service. You will conduct patient interviews, support nutrition needs, and collaborate with dietitians and nursing staff to ensure high-quality meals and service.

Responsibilities include completing weekly meal rounds, addressing patient concerns promptly, updating department visual aids, and documenting patient services initiatives while