Patient Services Administrator (Bank)

Nuffield Health; United States; Remote; USD 20,000 - 28,000; Part time

Benefits offered by this job

Annual Leave

Healthcare Plan

Gym Membership

Cycle to Work

Financial Wellbeing

Job summary

Nuffield Health Ipswich Hospital is recruiting a confident Patient Services Administrator (Bank) to support reception, booking and patient records in a busy hospital environment.

You will handle enquiries from patients and staff, greet patients at appointments, maintain accurate records, and use IT systems to log information. Previous healthcare admin experience is an advantage; part-time hours and a friendly team offer a great place to develop in the UK's largest healthcare charity.

Qualifications

• Experience in healthcare administration is preferred.
• Strong organisational skills and attention to detail.
• Ability to handle enquiries from patients and staff with professionalism.

Responsibilities

• Greet patients for appointments and direct to the correct area.
• Handle enquiries from patients, consultants, GPs and secretaries.
• Arrange outpatient appointments and log patient information accurately in systems.
• Answer phones, manage post and general admin duties.
• Maintain databases and support clinic sessions as requested.

Skills

Customer service

Administration

IT literacy

Phone handling

Tools

MS Office

CRM systems

Job description

Head Office

Patient Services Administrator (Bank)

Bank Patient Services AdministratorIpswich Hospital | Customer | Bank | Part time£12.84 per hour

Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation.

At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey. It starts with you.

As an Patient Administrator, you will:

• Work over varied Admin departments
• Handle enquiries from varying service users
• Will be required to greet and attend patients for their appointments.
• Ensure all patient information is correct and logged/updated on the relevant systems
• Deal with enquiries from Patients, Consultants, GPs and Secretaries.
• Arrange Outpatient appointments
• Answering phones, organising post and general admin duties.
• Put your strong IT and keyboard skills to work.
• Maintain databases.
• Manage Consultant clinic sessions as per requests.

Previous Healthcare Admin experience will be an advantage.

Helping you feel good.

Nuffield Health Ipswich Hospital

Set in over 19 acres of private woodland, Nuffield Health Ipswich Hospital is a haven of tranquility and repose. Only private patients are treated at Nuffield Health Ipswich Hospital, making us the only purely private hospital in East Anglia and the first within the Nuffield Health Hospitals group. We are currently registered with the Care Quality Commission for 60 beds, with areas of specialty in cataract, cosmetic, gynaecology, imaging & radiology, orthopaedics and urology & men's health Ipswich has a CQC (Care Quality Commission) rating of good.

Join Nuffield Health and create the future you want, today.

It starts with you.

Rewards & Benefits

Helping you be and feel your best.

Annual Leave

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.
*eligibility criteria applies.

Financial Wellbeing

Cycle to Work Scheme

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.