Receptionist

Nuffield Health; United States; Remote; USD 47,706,000 - 53,210,000; Part time

Benefits offered by this job

Gym Membership

Annual Leave

Nuffield Health Healthcare Plan

Cycle to Work Scheme

Financial Wellbeing

Job summary

Nuffield Health is seeking a Receptionist for Wessex Hospital on a bank, part-time basis. You’ll be the friendly first point of contact, greeting patients, directing them to waiting areas, answering enquiries and handling bookings with empathy and clear communication.

Ideal candidates will have strong IT and keyboard skills, experience in healthcare administration or reception, and the ability to explain information in a calm and helpful way.

Qualifications

• Excellent communication and customer service skills.
• Strong IT and keyboard skills.
• Experience in healthcare administration or on reception preferred.

Responsibilities

• Welcome patients and visitors, directing them to the appropriate areas.
• Answer phone calls, handle enquiries and book appointments.
• Provide a warm, empathetic welcome and clear guidance to patients.
• Maintain smooth operation of the reception area in collaboration with colleagues.
• Prepare and manage clinical paperwork and related documents as required.
• Support the department to run efficiently and professionally.

Job description

Head Office

Receptionist

Receptionist
Wessex Hospital | Customer | Bank | Part Time |
£13.10 per hour

As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.

As a Receptionist at our hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As a Receptionist, you will:

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £35.00 a month.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

It starts with you.

Rewards & Benefits

Helping you be and feel your best.

Annual Leave

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

*eligibility criteria applies.

Financial Wellbeing

Cycle to Work Scheme

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.