Patient Services Administrative Specialist

UF Health; St. Augustine South (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

UF Health is seeking a BHRC Assistant to provide clerical and administrative support in a hospital setting. The role requires greeting patients, handling inquiries, managing front desk operations, cash handling, and assisting with admissions and documentation.

Preferred candidates will have a High School Diploma, 0–1 years of clerical experience, and certifications including BLS and NAPPI, with Level 2 Background Check required within hiring timelines.

Qualifications

• High School Diploma or equivalent is required.
• 1 year of clerical experience preferred.
• BLS, NAPPI (WELLE) certification, and Level 2 Background Check are required or preferred.

Responsibilities

• Greets patients and visitors in person or on the telephone; answers inquiries and maintains the front desk flow.
• Handles admissions, discharges, and patient transfers as needed, and supports documentation and record keeping.
• Performs cashier functions, processes payments, and logs financial activity daily.
• Collects demographic and financial information, verifies insurance and ID cards, and manages medical records and scheduling information.
• Performs clerical duties related to operations, data entry, billing for insurance, and contract reporting.
• Supports BHRC staff and Practice Manager with daily administrative tasks and office operations.

Skills

Customer service

Reception duties

Communication

Cash handling

Education

High School Diploma/Equivalent

Job description

UF Health is seeking a BHRC Assistant to provide clerical and administrative support in a hospital setting. The role requires greeting patients, handling inquiries, managing front desk operations, cash handling, and assisting with admissions and documentation.

Preferred candidates will have a High School Diploma, 0–1 years of clerical experience, and certifications including BLS and NAPPI, with Level 2 Background Check required within hiring timelines.