Patient Services Admin - Front End Ops

UNC REX Healthcare; Chapel Hill (NC); On-site; USD 38,000 - 54,000; Full time

Job summary

UNC REX Healthcare in Chapel Hill, NC seeks an Administrative Representative to provide front-line support, schedule and manage appointments, and assist patients with payments while ensuring HIPAA compliance and accurate revenue-cycle processes.

Ideal candidates will have a year of clerical experience, strong Microsoft Office skills, and a customer-focused mindset. This onsite role offers regular day hours with a focus on precise documentation and patient service excellence.

Qualifications

• One (1) year of clerical or administrative experience.
• 2

Responsibilities

• Interact with patients, visitors, and staff while complying with all UNC Health policies, HIPAA regulatory guidelines and departmental policies.

Skills

Customer Focus

Technical expertise

Microsoft Office

Scheduling system

Coachability

Accountability

Fiscal responsibility

Conflict Resolution

Education

High school diploma or GED

Job description

UNC REX Healthcare in Chapel Hill, NC seeks an Administrative Representative to provide front-line support, schedule and manage appointments, and assist patients with payments while ensuring HIPAA compliance and accurate revenue-cycle processes.

Ideal candidates will have a year of clerical experience, strong Microsoft Office skills, and a customer-focused mindset. This onsite role offers regular day hours with a focus on precise documentation and patient service excellence.