Patient Access & Admin Clerk – Onsite, Full-Time

UNC REX Healthcare; Hope Mills (NC); On-site; USD 22,000 - 31,000; Full time

Job summary

UNC Health Rex Healthcare in North Carolina is seeking an Administrative Assistant to perform patient check-in/out, handle billing information, and provide excellent customer service. The role requires accurate data entry and strong computer skills within a collaborative team.

Responsibilities include processing insurance verifications, coding visits, scheduling appointments, and maintaining supplies. The position emphasizes HIPAA and OSHA compliance and effective interdepartmental communication.

Qualifications

• High school diploma or GED required.
• Preferred completion of an accredited medical administrative assisting program.
• Previous experience in a medical office is desirable.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.
• Accurately performs patient check in and check out procedures, processes insurance verification and authorization, codes visits using ICD and CPT, balances receipts, and handles billing questions.
• Schedules patient appointments entering demographic and clinical information into the system and coordinates with other parties.
• Orders and maintains clinical supplies, office supplies, and equipment.
• Ensures safety and regulatory compliance (HIPAA, OSHA) and participates in performance improvement activities.
• Delivers good customer service when interacting with patients, families, and visitors, and communicates effectively within the team.

Skills

Customer service

Computer skills

Teamwork

Communication skills

Data entry

Education

High school diploma or GED

Job description

UNC Health Rex Healthcare in North Carolina is seeking an Administrative Assistant to perform patient check-in/out, handle billing information, and provide excellent customer service. The role requires accurate data entry and strong computer skills within a collaborative team.

Responsibilities include processing insurance verifications, coding visits, scheduling appointments, and maintaining supplies. The position emphasizes HIPAA and OSHA compliance and effective interdepartmental communication.