Patient Services & Admin Coordinator

Bronson Healthcare; Paw Paw (MI); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Bronson Lakeview Family Medicine is seeking a Practice Support Assistant to perform front-desk duties, schedule appointments, verify insurance, and maintain patient records. This variable-hours role supports physicians and clinical staff in a fast-paced family medicine setting.

The ideal candidate has a high school diploma or GED, 3–6 months of related experience, and strong customer service skills. Proficiency with MISYS/Tiger and other practice management tools is preferred.

Qualifications

• High school diploma or GED; 3–6 months related experience.
• Experience with medical insurance is highly preferred.
• Strong customer service and communication skills required.
• Proficient computer and keyboarding skills; able to file accurately.

Responsibilities

• Answer phones and greet patients.
• Schedule appointments and verify demographics/insurance.
• Check-in patients and prepare/retrieve files for visits.
• Enter charges into MISYS/Tiger and code with ICD-9/CPT as needed.
• Collect co-pays and verify insurance information.
• Maintain patient confidentiality and proper documentation.

Skills

Keyboarding

Customer service

Communication

Teamwork

Confidentiality

Math skills

Office equipment

Education

High School Diploma or GED

1 year related experience

Tools

MISYS/Tiger

Med ic/ Misys/ Tiger

Practice management system

Job description

Bronson Lakeview Family Medicine is seeking a Practice Support Assistant to perform front-desk duties, schedule appointments, verify insurance, and maintain patient records. This variable-hours role supports physicians and clinical staff in a fast-paced family medicine setting.

The ideal candidate has a high school diploma or GED, 3–6 months of related experience, and strong customer service skills. Proficiency with MISYS/Tiger and other practice management tools is preferred.