Patient Service Technician, Pediatric Day Program, Full-time (3699)

Brooks Rehabilitation; Jacksonville (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Vacation/Paid Time Off

Retirement plan

Employee discounts

Clinical education and professional发展

Job summary

Brooks Rehabilitation Hospital in Jacksonville, FL invites applications for a Patient Services Therapy Tech in the Pediatric Day Program. You will assist therapists with patient treatments, help with equipment setup, and support case management tasks when directed.

Ideal candidates show strong interpersonal skills, physical stamina, and comfort working in a fast-paced pediatric rehab setting. The role offers full-time hours, benefits, and ongoing professional development.

Qualifications

• Good interpersonal skills and the ability to communicate clearly with patients and families.
• Strong physical endurance with ability to assist patient transfers and mobility.
• Proficient with basic computer operations and standard office software.
• Ability to work in a fast-paced, multi-disciplinary clinical setting.

Responsibilities

• Assist patients with exercises and transfers under therapist direction.
• Set up patients with equipment or technology as directed by therapists.
• Communicate patients' status to the supervising therapist.
• Maintain clean and safe treatment areas and equipment.
• Protect patient confidentiality and follow rights-protection policies.
• Pre-register walk-ins and referrals; support front-office tasks.
• Perform light cleaning and inventory/demand-based supply tasks.

Skills

Interpersonal skills

Strength & mobility

Time management

Computer literacy

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

DescriptionThe Pediatric Day Program is a multidisciplinary rehabilitation program for kids age 7-18 years old with a variety of conditions. We serve these kids for half day classes Monday-Friday. The Patient Services Therapy Tech has the opportunity to directly interact with patients to assist under the direction of physical and occupational therapists with patient treatment sessions and recovery as well as an opportunity to assist the nurse case manager with case management duties.Responsibilities:Assist patients with exercises and transfers under the direction of treating therapistSetting up patients with various pieces of equipment or technology under direction of the treating therapistCommunicate patients' status to Therapist directing patient careCleans and maintains treatment areas and equipment throughout the daMaintains confidentiality of patient informationAdheres to policies and procedures specific to patient rightsMaintains a clean and safe environment; identifies and reports hazardsProficient in basic computer operations and all office automation equipment (telephones, voice-mail, desktop computing, electronic mail, facsimile procedures, automated, scheduling)Proficient with Microsoft Office software products, especially Word and ExcelExhibit sound organizational skills, personal initiative and time management skillsKnowledge of medical terminology, insurance and authorizationPre-register all walk-ins, telephone and fax referrals received by ClinicProvides general office support such as filing, copy, faxing, maintaining inventory control, and ordering suppliesPerform light cleaning duties such as wiping equipment, laundry, tiding up the gym.Collects patient responsibility payments, provides receiptsChecks and responds to work related voicemail and email timelyOther duties as assigned by ManagerQualifications:High school diploma or GED,Preferred a minimum of two years of experience working with customers in the medical, service or hospitality industries.Preferred exercise physiology/science degree and/or personal training certificateGood interpersonal skillsGood strength, endurance and mobilityMust be able to work in a fast paced environmentHours: Monday - Friday, averaging 36-40 hours per week, 8 AM - 4:30 PMLocation: Brooks Rehabilitation Hospital at 3599 University Blvd, Jacksonville Florida 32216Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:Competitive PayComprehensive Benefits packageVacation/Paid Time OffRetirement PlanEmployee DiscountsClinical Education and Professional Development ProgramsQualifications