Patient Service Technician Driver

Impact to Health; City of Watertown (NY); In loco; USD 29.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

PTO

Bonus programs

Car reimbursement

Phone reimbursement

Employee discount

EAP

401(k)

Descrizione del lavoro

Impact to Health in Watertown, WI is seeking a compassionate Patient Service Technician for local delivery. You will deliver and set up essential medical equipment for patients at home, provide education, and support independence with a patient-first approach.

Responsibilities include equipment setup, troubleshooting, documenting deliveries, and participating in on-call rotations. A valid driver's license and High School diploma are required; prior medical equipment experience is preferred.

Competenze

• High school diploma or GED required.
• Valid driver's license with clean driving record.

Mansioni

• Deliver respiratory and home medical equipment with a patient-first mindset.
• Set up equipment in the home creating a safe and comfortable environment.
• Provide clear, empathetic education to patients and caregivers.
• Assess equipment functionality; troubleshoot issues during visits.
• Respond to urgent equipment needs with calm, timely support.
• Maintain accurate documentation of deliveries and service activities.
• Follow safety protocols and participate in on-call rotations.
• Perform additional duties to support patient health and comfort.

Conoscenze

Patient care

Customer service

Empathy

Communication

Safety awareness

Driving

Formazione

High school diploma or GED

Strumenti

Medical equipment

Descrizione del lavoro

Watertown, United States | Posted on 10/06/2026

• Salary $21-$22 a hour, plus bonus opportunity
• City Watertown
• State/Province Wisconsin
• Country United States

About Us

The mission of Impact to Health is to champion the careers of healthcare professionals and the success of our partners, fostering a culture of excellence that puts patient health at the heart of every connection we make.

Job Description

Seeking a Compassionate Patient Service Technician- Local Delivery in Watertown, WI

Are you looking for a driving role that goes beyondtransportation and truly makes a difference?

Join Impact to Health as a Patient Service Technician andbecome a trusted, compassionate presence for patients who rely on respiratoryand durable medical equipment at home. In this role, you’ll deliver and set up essential medicalequipment for individuals in your local community, offering hands‑on support,reassurance, and education that empowers patients to feel safer, morecomfortable, and more independent. Every mile you drive and every home you visit directlycontributes to better health outcomes and meaningful moments of care.

Essential Job Duties and Responsibilities

• Deliverrespiratory and home medical equipment with a patient‑first mindset,ensuring every interaction reflects compassion, respect, and dignity.
• Setupequipment in the home with care and attentiveness, creating a safe,comfortable environment that supports each patient’s health andindependence.
• Provideclear, empathetic education to patients and caregivers, helping them feel confident and supported in using their equipment.
• Assessequipment functionality during each visit, troubleshooting issues withpatience and reassurance to reduce stress for patients and families.
• Respondto urgent equipment needs with calm, timely support, understanding thecritical role this equipment plays in a patient’s wellbeing.
• Maintainaccurate, timely documentation of deliveries, patient interactions, andservice activities to ensure continuity of care.
• Keepcompany vehicles clean, safe, and ready for service to support reliablepatient care in the community.
• Followall safety protocols and company standards to protect patients,caregivers, and yourself.
• Participatein on‑call rotations, offering compassionate assistance during after‑hoursneeds.
• Performadditional duties as assigned to support patient health, comfort, andoverall care experience.

WorkSchedule: 8am-5pm are our business hours, must be flexible as there could be times that you are out later than 5pm.

On-Call Duties: There is an on-call rotation as well as aholidayrotation every other

Requirements

Required Education and/or Experience

• Highschool diploma or GED equivalent, required
• Validdriver’s license in state of residence with a clean driving record,required

Preferred Education and/or Experience

• Experiencewith medical equipment, preferred
• Oneyear of related work experience, preferred
• Medicalterminology, preferred

Employment is contingent uponsuccessfully completing a background check, drug screening, complianceonboarding, and credentialing requirements, as well as maintaining a validdriver’s license with a clean driving record when applicable to the position.

• Generouspaid time off and paid holidays
• Bonusand incentive opportunities
• Fixedand variable car reimbursement for Area Managers and Account Executives
• Car,mileage, and telephone reimbursement(as applicable)
• Employeediscount and recognition programs
• EmployeeAssistance Program (EAP)
• 401(k),HSA, and FSA/Dependent Care FSA
• Medical,prescription, dental, and vision coverage
• Lifeinsurance, disability, accidental death, identity protection, and legalservices