Patient Experience Coordinator — Scheduling & Check-In

TPMG; Carrollton (VA); On-site; USD 17,047 - 24,280; Full time

Job summary

A healthcare provider in Carrollton, VA is looking for Qualified Patient Service Representatives. The role involves scheduling appointments, checking in/out patients, and ensuring prompt delivery of services. Candidates should have a high school diploma and strong customer service skills. Experience in a medical environment is preferred but not required. Competitive pay starts at $15/hr. Join the team committed to diverse and inclusive workforce.

Qualifications

• High school diploma or equivalent required.
• One year of experience in a medical environment is preferred but not required.

Responsibilities

• Schedule appointments on a multi-line system.
• Check in and check out patients.
• Greet and assist patients and customers.
• Ensure timely delivery of patient services.
• Verify insurance.
• Collect copays and balances.

Skills

Customer service skills

Attention to detail

Insurance verification

Knowledge of medical terminology

Ability to communicate effectively

Ability to operate computer systems

Education

High school diploma or equivalent

Tools

Nextgen

Job description

A healthcare provider in Carrollton, VA is looking for Qualified Patient Service Representatives. The role involves scheduling appointments, checking in/out patients, and ensuring prompt delivery of services. Candidates should have a high school diploma and strong customer service skills. Experience in a medical environment is preferred but not required. Competitive pay starts at $15/hr. Join the team committed to diverse and inclusive workforce.