Patient Service Specialist - Medical Front Office

Select Medical; Mansfield (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company is seeking a Patient Service Specialist (PSS) - Float to join their team. This role involves travel to multiple outpatient clinics to provide essential customer service, manage appointments, and ensure smooth front office operations. The ideal candidate will have a high school diploma or GED and preferably previous experience in customer service or healthcare administration.

Qualifications

• HS diploma or GED is required.
• Customer service experience preferred.
• Knowledge of insurance verification and healthcare administration is beneficial.

Responsibilities

• Greets patients and processes referrals.
• Schedules appointments and manages insurance verifications.
• Supports therapists and maintains front office operations.

Skills

Customer service

Insurance verification

Data entry

Education

HS diploma or GED

Job description

Overview

Baylor Scott & White Institute for Rehabilitation

Mansfield, TX

Patient Service Specialist (PSS) - Float

Hours: vary M- F between 7am - 7pm

PRN – Float

Candidate will be required to travel to multiple outpatient clinics.

PRN rate:$21.00 per hour

Responsibilities

Seeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidateto provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

Qualifications

• HS diploma or GED is required

Preferred Experience

• Customer service experience
• Knowledge of insurance verification
• Healthcare, medical, or dental office administration

Additional Data

Equal Opportunity Employer including Disabled/Veterans