Patient Service Specialist: Medical Front Desk & Scheduling

Talentify; San Francisco (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical, vision and dental

Company-matching 401(k)

Job summary

Talentify is seeking a Patient Service Specialist in San Francisco to manage front-desk responsibilities and patient flow at our outpatient physical therapy centers. You will greet and register patients, explain visit expectations, and confirm upcoming appointments, ensuring a smooth experience from check-in to checkout.

The role includes scheduling, coordinating with insurers and external partners, collecting co-pays, and processing approvals and verifications to support quality care delivery.

Qualifications

• High School Diploma or GED required.
• 1 year of medical office experience preferred.
• Bilingual ability is a plus.

Responsibilities

• Greet and register patients and inform them about visit flow and upcoming appointments.
• Schedule patient appointments in person and by phone.
• Coordinate with attorneys' offices, insurance companies, translation services, and internal teams.
• Collect co-pays, manage payer approvals, and handle insurance verifications and authorizations.

Skills

Bilingual

Education

High School Diploma or GED

Job description

Talentify is seeking a Patient Service Specialist in San Francisco to manage front-desk responsibilities and patient flow at our outpatient physical therapy centers. You will greet and register patients, explain visit expectations, and confirm upcoming appointments, ensuring a smooth experience from check-in to checkout.

The role includes scheduling, coordinating with insurers and external partners, collecting co-pays, and processing approvals and verifications to support quality care delivery.