Patient Service Specialist: Access & Scheduling

Penn Highlands Healthcare; Punxsutawney (Jefferson County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Time Off

403(b) Plan

Flexible Spending (FSA)

Discount on services

EAP

Wellness Programs

Job summary

Penn Highlands Healthcare is seeking a Patient Service Representative to manage front-desk and business office duties in our medical practice. You will greet patients, schedule visits, maintain records, retrieve test results, and support clinicians and staff with essential administrative tasks.

Qualified candidates have a high school diploma, some physician office experience, and proficiency with typing and Microsoft Office; CPR certification is required within the first year of hire.

Qualifications

• High school graduate or equivalent required.
• 1-2 years past physician office experience preferred.
• Typing/computer skills including Microsoft Office required.
• CPR certification from the American Heart Association within the first year of hire in position required.
• Knowledge and understanding of regulatory requirements of third party payors such as Medicare, Medicaid and Blue Shield preferred.

Responsibilities

• Organizing and performing all business office functions related to daily operation within the Medical Practice.
• Receiving patients and assessing their needs to provide access to health care providers and services.
• Scheduling, record maintenance, facilitating orders, and answering telephones.
• Retrieving test results and providing clerical support for medical office personnel.

Skills

Typing

MS Office

Customer service

Medicare/Medicaid knowledge

Blue Shield knowledge

Education

High school diploma or equivalent

CPR certification

Job description

Penn Highlands Healthcare is seeking a Patient Service Representative to manage front-desk and business office duties in our medical practice. You will greet patients, schedule visits, maintain records, retrieve test results, and support clinicians and staff with essential administrative tasks.

Qualified candidates have a high school diploma, some physician office experience, and proficiency with typing and Microsoft Office; CPR certification is required within the first year of hire.