Patient Service Specialist | Front Desk & Care Coordination

UF Health; Yulee (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

UFJPI is seeking a clerical professional to support patient services in a healthcare setting in Yulee, FL. The role involves registering new patients, updating demographics, and coordinating scheduling within multiple provider specialties.

Responsibilities include maintaining medical records, handling messages, and assisting with billing-related cash collection while delivering excellent customer service to patients and families.

Qualifications

• 2 years of data entry preferred.
• 1 year of clerical/customer service experience, ideally in healthcare.
• Experience with third-party payors and data input for patient demographics.

Responsibilities

• Prepares and maintains clerical aspects of medical records.
• Conducts accurate registration interviews and data entry for new patients.
• Schedules patients and maintains appointment information across providers.
• Routes messages to appropriate staff and coordinates with other departments.
• Enters dispositions, codes, orders, charges and payments in the EMR.
• Performs cashiering related to co-pays or patient payments.
• Works as an active care team member in coordinating patient care.

Skills

Data entry

Clerical

Customer service

Health care experience

Payor data input

Education

High School Diploma/GED

Tools

Electronic medical record system

Job description

UFJPI is seeking a clerical professional to support patient services in a healthcare setting in Yulee, FL. The role involves registering new patients, updating demographics, and coordinating scheduling within multiple provider specialties.

Responsibilities include maintaining medical records, handling messages, and assisting with billing-related cash collection while delivering excellent customer service to patients and families.