Patient Service Specialist — Front Desk & Care Coordination

Select Medical; Eureka (MO); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Mentorship

Generous PTO

Health plan

Company 401(k)

Job summary

Select Medical in Eureka, MO is seeking a Patient Service Specialist to welcome patients, register them, and guide them through visits at the outpatient physical therapy center.

The role handles scheduling, insurance communications, collections of co-pays, and verification of benefits, with full-time hours Mon/Wed/Fri morning and Tue/Thu longer shifts, offering benefits including PTO, health coverage, and a 401(k) plan.

Qualifications

• High School Diploma or GED required.
• 1 year Front Desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Maintain regular communication with insurers, translation services, market leaders, and business development teams.
• Collect co-pays, manage payer approvals, and verify insurance benefits.

Skills

Customer service

Phone etiquette

Insurance coordination

Cash handling

Education

High School Diploma or GED

Job description

Select Medical in Eureka, MO is seeking a Patient Service Specialist to welcome patients, register them, and guide them through visits at the outpatient physical therapy center.

The role handles scheduling, insurance communications, collections of co-pays, and verification of benefits, with full-time hours Mon/Wed/Fri morning and Tue/Thu longer shifts, offering benefits including PTO, health coverage, and a 401(k) plan.