Patient Service Specialist (Casual/Per Diem) - Front Desk

Scripps Health; Chula Vista (CA); On-site; USD 36,000 - 47,000; Full time

Job summary

Scripps Mercy Hospital Chula Vista, part of Scripps Health, is hiring a Patient Service Specialist for the Access & ED department. Join a fast-paced team delivering world-class customer service and accurate patient registration.

The role involves registration, checkout, payment processing, and coordinating with clinical staff. The position is casual/per diem with 8-hour shifts, includes every other weekend and some holidays, and requires flexibility for weekday training.

Qualifications

• Proficient with computer applications and able to handle monies.
• Excellent communication and customer service skills.
• Strong organizational and analytical abilities.
• Able to adapt, prioritize and meet deadlines.

Responsibilities

• Interact with patients, payers, and providers to gather information for accurate registration, including assigning Medical Record Number and handling referrals/authorizations.
• Receive and route messages and handle billing inquiries as needed.
• Manage patient check-in/check-out, verify demographics and insurance, collect patient responsibility, and prepare end-of-day reports.

Skills

Customer service

Computer skills

Math skills

Organizational skills

Communication skills

Job description

Scripps Mercy Hospital Chula Vista, part of Scripps Health, is hiring a Patient Service Specialist for the Access & ED department. Join a fast-paced team delivering world-class customer service and accurate patient registration.

The role involves registration, checkout, payment processing, and coordinating with clinical staff. The position is casual/per diem with 8-hour shifts, includes every other weekend and some holidays, and requires flexibility for weekday training.