Patient Service Specialist – Ambulatory Revenue (Remote After Training)

University of Missouri Health Care; Columbia Township (MO); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

Retirement options

Tuition assistance

Discounts

Job summary

MU Health Care in Columbia, Missouri is seeking a Patient Service Representative for the Ambulatory Revenue Cycle Central Team. The role involves greeting patients, handling appointments, updating records and guiding callers with care-focused service in a busy clinical setting.

The position offers a Monday–Friday day schedule with on-site training followed by potential remote work after completion of training, plus comprehensive benefits, paid time off and retirement options.

Qualifications

• High school diploma or equivalent.
• Six months of frontline customer service experience.
• Preferred: healthcare admissions/registration or medical office experience.

Responsibilities

• Assist patients and families, resolve visit-related issues, communicate delays to patient and departments.
• Check-in/out patients, schedule appointments, maintain patient records and manage inquiries.

Skills

Frontline customer service

Guest relations

Communication

Education

High school diploma

Job description

MU Health Care in Columbia, Missouri is seeking a Patient Service Representative for the Ambulatory Revenue Cycle Central Team. The role involves greeting patients, handling appointments, updating records and guiding callers with care-focused service in a busy clinical setting.

The position offers a Monday–Friday day schedule with on-site training followed by potential remote work after completion of training, plus comprehensive benefits, paid time off and retirement options.