Patient Service Specialist

TEKsystems; Rio Grande (NJ); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Time Off/Leave (PTO)

Job summary

TEKsystems is seeking a Patient Service Specialist to provide exceptional front‑desk and patient support in a fast‑paced healthcare setting. You will greet patients, schedule appointments, verify insurance, and collect co‑pays while maintaining a clean, professional front office.

Strong customer service and interpersonal skills are essential, with experience in healthcare or customer-facing roles. This onsite role in Rio Grande, NJ offers a contract-to-hire path and a competitive hourly pay.

Qualifications

• Prior customer service experience and professional work experience.
• Strong interpersonal and communication skills for patient interactions.
• Comfortable with desktop computers, Office suite, and phone systems.
• Experience in a customer-facing role in healthcare, retail, hospitality, or similar.
• Open to recent graduates with a completed 4-year degree.

Responsibilities

• Greet and register patients; explain visit expectations and assist with check-out and next appointment scheduling.
• Schedule patient appointments in person and over the phone.
• Communicate with attorney offices, insurance companies, translation services, and leaders.
• Collect co-pays, manage payer approvals, and complete insurance verifications.
• Prepare intake forms prior to appointments to ensure timely service.
• Verify insurance eligibility and obtain required authorizations.
• Counsel patients on financial responsibility at time of service.
• Meet quality assurance goals and reconcile payments.
• Resolve issues through clear, professional communication with internal and external contacts.
• Maintain a clean and safe front-office environment.

Skills

Customer service

Interpersonal skills

Office software

Phone systems

Healthcare environment experience

Education

4-year degree

Tools

Microsoft Office

Multi-line phone system

Desktop computers

Job description

Patient Service Specialist

Location: Rio Grande, NJ

We are seeking a Patient Service Specialist to provide exceptional front‑desk and patient support services in a fast‑paced healthcare environment. This role is ideal for someone with strong customer service skills who enjoys working directly with patients and supporting daily office operations.

Key Responsibilities

• Greet and register patients; explain visit expectations and assist with check‑out and next appointment scheduling

• Schedule patient appointments in person and over the phone

• Communicate regularly with attorney offices, insurance companies, translation services, operational leaders, and business development partners

• Collect co‑pays, manage payer approvals, and complete insurance authorizations and verifications

• Prepare patient intake forms prior to appointments to ensure timely service

• Verify insurance eligibility and obtain authorizations as required

• Counsel patients on financial responsibility at time of service

• Meet quality assurance goals and adhere to established procedures for securing and reconciling payments

• Resolve issues through clear, professional communication with internal and external contacts

• Maintain a clean and safe front‑office environment

Work Schedule

• Monday: 7:00 AM – 7:00 PM

• Tuesday: 7:00 AM – 1:00 PM

• Wednesday: 8:00 AM – 7:00 PM

• Thursday: 7:00 AM – 1:00 PM

• Friday: 7:00 AM – 2:00 PM

Qualifications & Skills

• Prior customer service experience and professional work experience

• Strong interpersonal and communication skills, with the ability to handle sensitive or difficult patient interactions

• Comfortable using desktop computers, Microsoft Office, and multi‑line office phone systems

• Experience in a customer‑facing role (healthcare, retail, hospitality, or similar)

• Open to recent college graduates with a completed 4‑year degree, even without prior professional experience or internships

Job Type & Location

This is a Contract to Hire position based out of Rio Grande, NJ 08242.

Pay and Benefits

The pay range for this position is $19.00 - $20.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Rio Grande,NJ 08242.

Application Deadline

This position is anticipated to close on Sep 18, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.