Patient Scheduler / Insurance Verification

TEKsystems; St. Louis (MO); On-site; USD 63,039,000 - 65,904,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability insurance

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off / PTO

Job summary

TEKsystems in Saint Louis, MO is seeking a Patient Services Specialist to manage a high-volume scheduling workflow, handling phone and email communications, insurance verification, and referrals. This contract-to-hire role emphasizes accurate patient registration and coordination with physicians and staff.

Onsite work in Saint Louis offers a stable environment and opportunities to grow within a large, established services partner.

Qualifications

• High-volume inbound/outbound call experience (65 to 80 calls per day).
• Patient scheduling, registration, or healthcare customer service experience.
• Insurance verification and referral processing experience.
• Knowledge of medical billing practices and financial assistance programs.
• Strong communication, multitasking, and problem-solving skills.

Responsibilities

• Assist patients with scheduling appointments over the phone and via email.
• Obtain insurance information, referral forms, and other required documentation from patients.
• Counsel patients on financial assistance options and insurance-related matters.
• Schedule and register patients remotely with no direct patient contact.
• Communicate with physicians and clinical staff regarding urgent scheduling requests and referrals.
• Collect and verify patient demographics and insurance information during the registration process.
• Review and maintain scheduling accuracy for new and existing patients.
• Contact patients with appointment reminders and obtain any required insurance or referral information.
• Process internal physician referrals for clinical care.

Skills

High-volume calls

Patient scheduling

Insurance verification

Referral processing

Communication

Tools

Electronic scheduling systems

Job description

Job Description

To be considered for this role, candidates must have experience managing 65 to 80 calls daily in a high-volume call center, scheduling, or patient access environment.

• Assist patients with scheduling appointments over the phone and via email.


• Obtain insurance information, referral forms, and other required documentation from patients.


• Counsel patients on financial assistance options and insurance-related matters.


• Schedule and register patients remotely with no direct patient contact.


• Communicate with physicians and clinical staff regarding urgent scheduling requests and referrals.


• Collect and verify patient demographics and insurance information during the registration process.


• Review and maintain scheduling accuracy for new and existing patients.


• Contact patients with appointment reminders and obtain any required insurance or referral information.


• Process internal physician referrals for clinical care.

Additional Skills & Qualifications

• High-volume inbound/outbound call experience (65 to 80 calls per day).


• Patient scheduling, registration, or healthcare customer service experience.


• Insurance verification and referral processing experience.


• Knowledge of medical billing practices and financial assistance programs.


• Strong communication, multitasking, and problem-solving skills.


• Experience working with electronic scheduling systems and patient reminder platforms.

#centralpriority26

Job Type & Location

This is a Contract to Hire position based out of Saint Louis, MO.

Pay And Benefits

The pay range for this position is $22.00 - $23.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision


• Critical Illness, Accident, and Hospital


• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available


• Life Insurance (Voluntary Life & AD&D for the employee and dependents)


• Short and long-term disability


• Health Spending Account (HSA)


• Transportation benefits


• Employee Assistance Program


• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type This is a fully onsite position in Saint Louis,MO.

Application Deadline This position is anticipated to close on Oct 3, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.