Patient Service Specialist

Select Specialty Hospital - Savannah; Land O' Lakes (FL); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading healthcare facility in Land O' Lakes seeks a Part-Time Patient Service Specialist to enhance patient experiences at the front desk. This role entails registering patients, managing appointments, and facilitating communication between various parties, ensuring smooth operations within the center.

Qualifications

• 1 year of experience in front desk support preferred.
• Experience in insurance verification beneficial.

Responsibilities

• Greet and register patients, provide expectations for their visit.
• Schedule appointments in person and via phone.
• Communicate with attorneys, insurance companies, and other stakeholders.

Skills

Customer Service

Communication

Insurance Verification

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: 20577 Amberfiedl Dr; Land O Lakes, FL 34638

Type of Employment: Part Time

Schedule:Weekdays, Schedule TBD

Compensation: $15-$18/hour pending experience

When patients enter our outpatient physical therapy center in Land O Lakes, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED

Preferred Qualifications:

• 1 Year Front Desk Experience
• Insurance Verification Experience