Patient Service Specialist

Select Medical; Henderson (NV); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

PTO

Medical insurance

Dental insurance

Vision insurance

401K matching

Employee discounts

Career growth

Job summary

Dignity Health - Outpatient Center in Henderson, NV seeks a Patient Service Specialist to join a busy front desk. This full-time role entails greeting patients, scheduling, verifying insurance, and supporting daily clinic operations.

You will handle check-ins, collect co-pays, coordinate referrals, balance cash, and collaborate with care teams to deliver a smooth patient experience. Some Saturdays may be required; schedule is Monday–Friday, 8am–5pm.

Qualifications

• HS diploma or GED required.
• Customer service experience preferred.
• Knowledge of insurance verification preferred.
• Healthcare office administration experience preferred.

Responsibilities

• Greets patients with exceptional customer service to create a positive patient experience.
• Answers phone.
• Utilize medical office software to schedule new and follow-up appointments for patients.
• Insurance verifications, referrals and pre-authorizations.
• Schedules patients appointments and checks them in at arrival.
• Collection of co-pays.
• Daily cash balancing and weekly banking deposits.
• Patient intake and data entry to ensure proper billing.
• Complete daily billing reports and work with central billing office (CBO).
• Communication and teamwork with clinic staff as well as all supporting departments to create an enjoyable, seamless experience.
• Other duties as assigned.

Skills

Customer service

Communication

Data entry

Insurance verification

Education

HS diploma or GED

Tools

Medical office software

Job description

Overview

Dignity Health - Outpatient Center

Patient Service Specialist

Front Desk Receptionist Position

Status: Full-Time (40 Hours) Monday - Friday 8am-5pm

Location: 1505 Wigwam Pkwy #340, Henderson, NV 89074

Job Benefits include:

• Competitive salary
• PTO
• Medical, Dental, Vision Insurance
• 401(K) Matching
• Employee Discount
• Growth Opportunities on our Career Ladder

Schedule: Monday-Friday (Some Saturdays Required)

Responsibilities

• Greets patients with exceptional customer service to create a positive patient experience
• Answers phone
• Utilize medical office software to schedule new and follow-up appointments for patients
• Insurance verifications, referrals and pre-authorizations
• Schedules patients appointments and checks them in at arrival
• Collection of co-pays
• Daily cash balancing and weekly banking deposits
• Patient intake and data entry to ensure proper billing
• Complete daily billing reports and work with central billing office (CBO)
• Communication and teamwork with clinic staff as well as all supporting departments to create an enjoyable, seamless experience
• Other duties as assigned

Qualifications

Minimum Qualifications

• HS diploma or GED is required

Preferred Experience

• Customer service experience required
• Knowledge of insurance verification preferred
• Healthcare, Medical, Dental office administration preferred

Physical Requirements:

• Ability to walk, stand, bend, and reach consistently throughout a work day/shift
• Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
• Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
• Ability to carry office supplies up to 10lbs
• Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
• Ability to speak and hear sufficiently to understand and give directions

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.