Patient Service Specialist

Select Medical; Las Vegas (NV); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

PTO

Medical, Dental, Vision Insurance

401(K) Matching

Employee Discount

Growth Opportunities on our Career LAD

Growth Opportunities on our Career LAD

Job summary

Dignity Health - Outpatient Center in Las Vegas is seeking a Patient Service Specialist to provide front desk reception, patient scheduling, and insurance verification support. This full-time role requires strong customer service and accurate data entry to help ensure smooth daily operations.

You will greet patients, answer phones, schedule appointments, verify insurance, collect co-pays, and collaborate with clinic staff to deliver a positive patient experience. Some Saturdays may be required.

Qualifications

• HS diploma or GED is required.
• Customer service experience preferred.
• Knowledge of insurance verification preferred.

Responsibilities

• Greets patients with exceptional customer service to create a positive patient experience
• Answers phone
• Utilize medical office software to schedule new and follow-up appointments for patients
• Insurance verifications, referrals and pre-authorizations
• Schedules patients appointments and checks them in at arrival
• Collection of co-pays
• Daily cash balancing and weekly banking deposits
• Patient intake and data entry to ensure proper billing
• Complete daily billing reports and work with central billing office (CBO)
• Communication and teamwork with clinic staff and supporting departments to create a seamless experience
• Other duties as assigned

Skills

Customer service

Phone handling

Data entry

Education

HS diploma or GED

Tools

Medical office software

Job description

Location: 8675 West Rome Blvd, Durango Beltway Plaza, Las Vegas 89149

Dignity Health - Outpatient Center

Patient Service Specialist

• Front Desk Receptionist Position**

Job Benefits Include

• Competitive salary
• PTO
• Medical, Dental, Vision Insurance
• 401(K) Matching
• Employee Discount
• Growth Opportunities on our Career Ladder

Status: Full-Time (40 Hours)

Schedule: Monday-Friday (Some Saturdays Required)

• Greets patients with exceptional customer service to create a positive patient experience
• Answers phone
• Utilize medical office software to schedule new and follow-up appointments for patients
• Insurance verifications, referrals and pre-authorizations
• Schedules patients appointments and checks them in at arrival
• Collection of co-pays
• Daily cash balancing and weekly banking deposits
• Patient intake and data entry to ensure proper billing
• Complete daily billing reports and work with central billing office (CBO)
• Communication and teamwork with clinic staff as well as all supporting departments to create an enjoyable, seamless experience
• Other duties as assigned

Minimum Qualifications

• HS diploma or GED is required

Preferred Experience

• Customer service experience required
• Knowledge of insurance verification preferred
• Healthcare, Medical, Dental office administration preferred

Physical Requirements

• Ability to walk, stand, bend, and reach consistently throughout a work day/shift
• Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
• Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
• Ability to carry office supplies up to 10lbs
• Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
• Ability to speak and hear sufficiently to understand and give directions