Patient Service Representative- Vascular Surgery- Per Diem

Elliot Health System; Manchester (NH); Presencial; USD 25.000 - 39.000; Tempo parcial

Resumo da vaga

Elliot Vascular Surgery in Manchester, NH is seeking a per diem front desk specialist to join the clerical team. You will greet patients, register them, collect copays, and help ensure accurate patient demographics and insurance data.

You will coordinate scheduling, process referrals, obtain authorizations, and support the front desk with billing and office workflow while adhering to JCAHO and NCQA standards. This role emphasizes clear communication and reliability in a busy clinic.

Qualificações

• Clerical and billing experience in a healthcare setting.
• Experience with insurance processing and patient data entry.
• Ability to greet, register patients and handle payments professionally.
• Strong communication with patients and care teams; attention to detail.

Responsabilidades

• Greets and checks in patients per health system process.
• Collects copayments and records payments.
• Updates demographics and insurance information when needed.
• Responds to patient inquiries and directs issues to the Office Manager.
• Processes referrals and ensures necessary authorizations are attached.
• Balances daily payments and prepares batches for processing.
• Maintains providers' schedules for efficient appointment flow.

Conhecimentos

Front desk operations

Medical clerical work

Patient registration

Billing and insurance processing

Phone etiquette

Formação

High School Diploma or equivalent

Ferramentas

EMR systems

Billing software

Descrição da vaga

Who We Are:

At Elliot Vascular Surgery, we provide comprehensive cardiovascular care to the community. Our group of experienced and talented cardiologists has been serving your needs for decades. The comprehensive cardiovascular care we offer includes Consultative Cardiology, Invasive and Non-Invasive Cardiology, Interventional Cardiology, Peripheral Vascular Disease Testing and Treatment, Pacemaker Implantation and Follow Up, Electrophysiology Testing, Defibrillator Implantation and Follow Up, Nuclear Cardiology, and In-Office Finger Stick Coumadin Testing

About the Job:

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, and entering patient charges and demographics. Retrieving and updating medical records, collecting fees, and performing general clerical and other duties as assigned in accordance with JCAHO, NCQA, and government standards, as well as policies and procedures of the Vascular department

Independently manage the new patient office, often serving as the initial introduction to Elliot Health System, responding to potential new patients as well as providers and referring offices who are requesting services with Elliot Vascular Surgery.

What You’ll Do:

• Greets and checks in all scheduled patients according to the Health System check in process.
• Collects copayment.
• Confirms and updates all demographic and insurance information if patient is not pre-registered.
• Interacts with patients regarding complaints for effective and immediate response and resolution. Refers to Office Manager as appropriate.
• Receives incoming telephone calls, either directly or from the switchboard. Follows through with the request or directs the request as appropriate.
• Processes all incoming referrals and ensures that a referral is attached to all scheduled visits for which a referral is required.
• Obtains pre authorization for all services that require pre authorization.
• Works the No Show report in accordance with the Health System No Show Policy.
• Works the re-schedule report to ensure that all are notified and moved to another date and time.
• Works the recall report in accordance with the practice specific process/workflow.
• Works all assigned Charge and Claim Work Q.
• Checks the patients out after their appointment and follows through with all provider orders noted in the visit disposition.
• Balances individual user batches for daily payments received.
• Balances all user batches as assigned for daily payments received.
• Maintains providers’ schedules, optimizing effective scheduling of appointments.

Education/Experience/Licensure

• High School Diploma or equivalent required.
• One (1) to three (3) years of experience in a health care setting performing similar work activities, including, but not limited to, clerical, billing, or insurance processing, required.

Who You Are:

• High School Diploma or equivalent required.
• Previous experience in a health care setting performing similar functions is preferred.

Work Schedule:

Per Diem