Patient Service Representative(s)

Bishop & Company, Inc.; Honolulu (HI); On-site; USD 28,000 - 29,000; Full time

Job summary

Bishop & Co. in Honolulu seeks a reliable Patient Service Representative to provide front-line administrative support in a healthcare setting. You will greet patients, schedule appointments, and maintain accurate records to ensure smooth clinic operations.

This temporary assignment is in-office Monday–Friday 8:00–16:30, typically lasting about 3 months with potential extension. Pay ranges from $20 to $21 per hour based on experience.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of clerical experience in healthcare or related field.
• Basic computer skills and familiarity with office systems.
• Strong communication and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Greet and assist patients in a professional and friendly manner.
• Schedule appointments and manage patient check-in/check-out processes.
• Maintain accurate patient records and documentation.
• Answer phones, respond to inquiries, and route calls appropriately.
• Coordinate with clinical staff to support daily operations.
• Ensure confidentiality and compliance with healthcare regulations.
• Perform general clerical duties such as filing, data entry, and document management.

Skills

Customer service

Communication skills

Multitasking

Organizational skills

Education

High school diploma or equivalent

Tools

Office software

Job description

Patient Service Representative Position Overview

We are seeking reliable and customer-focused Patient Service Representatives (PSR) to support a medical establishment. In this role, you will provide front-line administrative and clerical support in a healthcare setting, ensuring a positive experience for patients and efficient clinic operations.

Key Responsibilities

• Greet and assist patients in a professional and friendly manner
• Schedule appointments and manage patient check-in/check-out processes
• Maintain accurate patient records and documentation
• Answer phones, respond to inquiries, and route calls appropriately
• Coordinate with clinical staff to support daily operations
• Ensure confidentiality and compliance with healthcare regulations
• Perform general clerical duties such as filing, data entry, and document management

Qualifications

• High school diploma or equivalent required
• Minimum of 1 year of clerical support experience in a healthcare setting or related field
• Basic computer skills and familiarity with office systems
• Strong communication and customer service skills
• Ability to multitask and stay organized in a fast-paced environment

Positions are located in Honolulu and cannot be worked remotely Monday-Friday, 0800-1630

$20-$21/hr. based on experience

This is a temporary assignment anticipated to last about 3 months, with the possibility of extension based on business needs.

Equal Opportunity Employer – Disability and Veteran