Patient Service Representative - Various locations

Bishop & Company, Inc.; Honolulu (HI); On-site; USD 28,000 - 29,000; Full time

Job summary

Bishop & Co. seeks a reliable Patient Service Representative to greet patients, schedule appointments, and maintain accurate records in a healthcare setting.

You will answer calls, manage check-ins/outs, and support clinical staff while ensuring confidentiality and compliance with regulations. The role requires a high school diploma, healthcare clerical experience, and strong communication and organizational skills.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1 year of clerical support experience in a healthcare setting or related field.
• Basic computer skills and familiarity with office systems.
• Strong communication and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Greet and assist patients in a professional and friendly manner.
• Schedule appointments and manage patient check-in/check-out processes.
• Maintain accurate patient records and documentation.
• Answer phones, respond to inquiries, and route calls appropriately.
• Coordinate with clinical staff to support daily operations.
• Ensure confidentiality and compliance with healthcare regulations.
• Perform general clerical duties such as filing, data entry, and document management.

Skills

Communication skills

Customer service

Clerical experience

Multitasking

Office software

Education

High school diploma

Job description

Patient Service Representative Position Overview We are seeking reliable and customer-focused Patient Service Representatives (PSR) to support various medical establishments. In this role, you will provide front-line administrative and clerical support in a healthcare setting, ensuring a positive experience for patients and efficient clinic operations.

Key Responsibilities

• Greet and assist patients in a professional and friendly manner
• Schedule appointments and manage patient check-in/check-out processes
• Maintain accurate patient records and documentation
• Answer phones, respond to inquiries, and route calls appropriately
• Coordinate with clinical staff to support daily operations
• Ensure confidentiality and compliance with healthcare regulations
• Perform general clerical duties such as filing, data entry, and document management

Qualifications

• High school diploma or equivalent required
• Minimum of 1 year of clerical support experience in a healthcare setting or related field
• Basic computer skills and familiarity with office systems
• Strong communication and customer service skills
• Ability to multitask and stay organized in a fast-paced environment

Additional Details

Positions are located at different sites throughout Honolulu and cannot be worked remotely Monday-Friday, 0800-1630 $20-$21/hr. based on experience This is a temporary assignment anticipated to last about 3 months, with the possibility of extension based on business needs.

Location: Honolulu, HI No relocation, In-state applicants only. Must be available to interview immediately.

Equal Opportunity Employer – Disability and Veteran