Patient Service Representative (PSR)

Axia Women's Health; Mount Vernon Gardens (PA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider, Axia Women’s Health, seeks a dedicated Patient Service Representative for their Horsham location. The role involves greeting patients, supporting medical staff, and ensuring a smooth experience in a fast-paced environment. Candidates should possess strong communication skills and a commitment to patient satisfaction. Full-time benefits include 401(k) matching, generous PTO, and various insurance options.

Benefits

401(k) matching contribution with no vesting period

Generous PTO offering with additional time for volunteering

Multiple medical insurance plans

Access to Axia providers at low cost

Axia-paid life insurance and disability coverage

Free counseling for colleagues and family members

Additional insurance options available

Qualifications

• High School Diploma/GED is required.
• Candidates should demonstrate effective verbal and written communication.
• Must have ability to adapt to changing priorities.

Responsibilities

• Greet patients and activate patient files.
• Provide support to patients and medical staff.
• Model behaviors that contribute to a high patient satisfaction rate.

Skills

Communication

Adaptability

Teamwork

Work Ethic

Education

High School Diploma/GED

Job description

• Pay or shift range: $16 USD to $21 USD
  
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

AtAxia Women’s Health,recognized as aGreat Place to Workfor a 3 rd year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of over 400 providers across nearly 200 women's health centers in New Jersey, Pennsylvania, Indiana, Ohio, and Kentucky. The rapidly growing network spans OB/GYN physicians, breast health centers, high-risk pregnancy centers, two laboratories, urogynecology care, and fertility centers. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives.

We are currently recruiting a Patient Service Representative to join Athena OBGYN located in Horsham, PA location. You may also float to Abington.

Hours: Mon-Thurs 7:30-4pm You may also work 9--5 or 9:30-6pm with one closing shift per week 10:30am-7pm and Fridays 6:30am-3pm.

The Patient Service Representative will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. Job duties include but are not limited to:

• Has a positive work ethic and models the behaviors that has generated a 95% patient satisfaction rate.
• Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates and understanding of audience needs.
• Pursues activities with focus and drive, thinks about care center success, and patient outcomes.
• Adheres to standards of business conduct and compliance.

Qualified candidates can:

• Adapt to changing priorities and business needs
• Is flexible and not easily flustered
• An ability to work in a fast paced innovative environment
• An ability to focus on what is best for the team over the individual
• Can work 40 hours per week, splitting time across multiple practice locations as needed.

Full Time Benefits Summary

• Full time benefit-eligibility beginning the first of the month after hire
• Immediate 401(k) matching contribution with no vesting period
• Generous PTO offering with additional time off for volunteering
• Choice of multiple medical insurance plans to best meet your needs, with premiums as low as $8 per pay
• Access to Axia providers at little to no cost through Axia’s medical insurance
• Axia-paid life insurance, short term and long term disability
• Free counseling for colleagues and family members, including parents and parents-in-law
• Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more!

Pay or shift range: $16 USD to $21 USD
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

At Axia Women’s Health, we’re passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals – without regards to gender, race, ethnicity, ability, or sexual orientation – and proudly celebrate our individual experiences and differences.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be currently authorized to work in the United States on a full-time basis.

Qualifications

Education

Required

High School Diploma/GED or better in N/A.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.