Patient Services Representative Specialist PSR) – Remote

Bon Secours Health System; Cincinnati (OH); Remote; USD 32,000 - 45,000; Full time

Job summary

A leading healthcare provider is seeking an administrative professional to manage patient scheduling and provide support on financial aspects. This position emphasizes strong communication skills and offers opportunities for remote work. Applicants should have a high school diploma, and experience in healthcare is preferred, along with proficiency in basic computer skills.

Benefits

Comprehensive medical, dental, and vision plans

Employer contributions to retirement savings

Paid time off and educational assistance

Supportive work culture

Qualifications

• High School Diploma or GED required.
• Prior experience in healthcare preferred.
• Basic computer skills, typing of 40 WPM minimum.

Responsibilities

• Schedule and confirm inpatient and outpatient services.
• Serve as the primary liaison between patients and hospitals regarding financial services.
• Enter surgical information into the EPIC system.

Skills

Communication

Interpersonal Skills

Basic Math Skills

Typing Skills

Education

High School Diploma or GED

Tools

Microsoft Office

EPIC

Cadence

Connect Care

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Comprehensive, affordable medical, dental, and vision plans
- Employer contributions to retirement savings plan when eligible
- Paid time off and educational assistance
- Opportunity to work remotely from home
- Supportive work culture focused on compassion and collaboration

What to Expect (Job Responsibilities):
- Schedule and confirm inpatient and outpatient services, managing the verification and pre-authorization process
- Collect and validate patient demographic and insurance information, responding to high call volumes
- Serve as the primary liaison between patients, providers, and hospitals regarding financial aspects of services
- Assist with the denials and appeals process, ensuring timely communication with patients and relevant departments
- Enter surgical information into the EPIC system for accurate billing and documentation

What is Required (Qualifications):
- High School Diploma or GED
- Prior experience in the healthcare field or a related area is preferred
- Basic computer skills and typing skills of at least 40 WPM
- Excellent communication and interpersonal skills
- Basic math skills

How to Stand Out (Preferred Qualifications):
- Knowledge of medical terminology
- Experience with Microsoft Office, Cadence, and Connect care
- Previous healthcare or medical receptionist experience

#HealthcareServices #RemoteWork #CareerOpportunity #EmployeeBenefits #CompassionateCare

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