Patient Service Representative (PSR)

Sinai-Grace Hospital; Memphis (TN); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Paid time off

Career development

Job summary

Saint Francis Physician Network, LLC is seeking a non-exempt medical office assistant to handle front desk processes in a physician practice. The role includes greeting patients, managing calls, appointments, and insurance verification, and assisting with referrals and scheduling.

Candidates should have a high school diploma or GED, with preferred completion of a medical office assistant program and at least two years of customer service experience, preferably in healthcare.

Qualifications

• High school diploma or GED required; completion of a medical office assistant program preferred.
• Two years of customer service experience, preferably in a medical office setting.
• Certification in healthcare management/administration is preferred.

Responsibilities

• Greet patients entering the physician practice.
• Answer office phones, schedule and confirm appointments, and reschedule as needed.
• Check in patients; collect demographics and verify insurance; assist with referrals and scheduling.
• Process co-pays, post charges, and manage patient balances.
• Distribute information about office policies and the practice to patients.

Skills

Customer service

Phone etiquette

Front desk

Education

High school diploma/GED

Medical office assistant program (preferred)

Job description

Overview

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

At Tenet Physician Resources, We Understand That Our Greatest Asset Is Our Dedicated Team Of Professionals. That’s Why We Offer More Than a Job - We Provide a Comprehensive Benefit Package That Prioritizes Your Health, Professional Development, And Work-life Balance. The Available Plans And Programs Include

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note

Eligibility for benefits may vary by location and is determined by employment status

Job Summary

$500 Sign on Bonus

A non-exempt medical office position responsible for front office processes in the physician practice.

Responsibilities

• Greeting patients entering the physician practice
• Answering office phones, making appointments, confirming appointments and rescheduling when necessary
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance Assists in checking out patients and assists them with referral processing and scheduling process
• Collects co-pays and posts charges
• Charge entry and patient balance processing
• Distributes information to patients regarding office policies, procedures, information about the practice, etc.
• Explain and enroll patients in the patient portal

Sign on bonus is for new hires only!

Qualifications

Education

High school diploma/GED required with completion medical office assistant program preferred

Certification

Prefer healthcare management/administration certification

Experience

Two years of customer service experience, preferably in a medical office setting

Organization Description

Saint Francis Physician Network, LLC, known as Saint Francis Medical Partners, is a multi-specialty physician practice group committed to providing comprehensive care for our patients so that they may live happier, healthier lives. We strive to be a distinguished leader in patient-centered health care, and we work to be No. 1 in quality, safety and service excellence.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

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The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.