Patient Service Representative PRN

Nutex Health, Inc.; Fort Smith (AR); Hybrid; USD 19,000 - 25,000; Part time

Job summary

Nutex Health, Inc. is seeking a Patient Services Representative to support the Fort Smith ER on a part-time basis.

The PSR ensures smooth check-in/out, collects demographics, and directs patients to the appropriate services while upholding confidentiality and safety. Ideal candidates have a high school diploma, at least two years of PSR experience in hospital/ER settings, and familiarity with medical registration, scheduling, and EMR systems.

Qualifications

• High School Diploma or equivalent
• Minimum of 2 years of experience as a PSR in a Hospital, ER, or Clinic
• Experience with medical registration, admitting, and ER scheduling preferred

Responsibilities

• Front Desk Operations: greet patients, collect demographics, direct to services; ensure signatures for billing; maintain logs and phone inquiries.
• Financial responsibilities: collect co-pays, reconcile patient accounts.
• Facility cleanliness: maintain clean and welcoming environment.
• Communication: interact with patients, families, physicians, and staff while upholding center values.
• Professional development: attend monthly staff meetings and participate in improvement activities.
• Other duties: assist management with tasks as assigned.

Skills

Communication skills

Organizational skills

Patience and confidentiality

EMR proficiency

Education

High School Diploma or equivalent

Job description

## Patient Service Representative PRNApply: Fort Smith ER: Part time: Posted Today: JR100563Patient Service Representative PRNThe **Patient Services Representative (PSR)** plays a crucial role in the emergency center's operational efficiency by ensuring a smooth check-in and check-out process for patients. The role requires strong communication skills, organizational abilities, and a commitment to maintaining patient confidentiality and safety. This position is integral to fostering a supportive and efficient environment in the Emergency Center, ensuring patients receive the care they need while upholding the standards of the healthcare facility. **Qualifications required*** High School Diploma or equivalent* Minimum of 2 years of experience in a **Patient Services Representative (PSR)** role within a Hospital, ER, or Clinic* Previous experience in medical registration, admitting, and scheduling in an ER setting is preferred**Essential Job functions and responsibilities**1. **Front Desk Operations:*** Greet patients and guests with a cheerful demeanor* Determine necessary services and direct patients accordingly* Collect demographic information and ensure proper signatures for billing accuracy* Maintain logs of patient information and manage phone inquiries professionally* Manage office supplies and maintain a clean and welcoming environment**2. Financial Responsibilities:*** Collect payments via cash, checks, and credit card for co-pays and account balances* Maintain an accurate financial ledger and perform daily reconciliation of patient accounts**3. Facility Cleanliness:*** Assist in maintaining the overall cleanliness of the facility, including patient areas and restrooms**4. Communication Skills:*** Interact courteously with patients, families, physicians, and team members, upholding the Emergency Center's core values**5. Professional Development:*** Attend monthly staff meetings and engage in performance improvement activities**6. Other Duties:*** Assist management with additional tasks or projects as assigned**Nonessential Job functions:*** Support patient care areas by ensuring appropriate supplies are stocked* Assist with patient restraint procedures and documentation as needed* Attend scheduled meetings as required**Job Competencies*** Proficient in navigating and utilizing Electronic Medical Records (EMR)* Understanding and compliance with Hospital Policies and Procedures* Commitment to ongoing education and professional development**Physical Requirements:*** Constant: Vision (various forms), Hearing, Speaking, Manual dexterity, Mobility* Frequent: Bending, Squatting, Twisting, Lifting to 20 lbs. unaided, 50 lbs. with assistance* Occasional: Climbing, Kneeling, Distinguishing colors* Rarely: Exposure to electric shock and confined spaces**Work Environment:*** OSHA Category I: Routine exposure to blood, bodily fluids, or other potentially infectious materials