Patient Service Representative Physical Therapy Part Time 34 hoursweek

Kittitas Valley Healthcare; Ellensburg (WA); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Benefits eligible

Job summary

Kittitas Valley Healthcare in Ellensburg, WA is seeking a Patient Service Representative to support reception, medical records, referrals, pre-authorizations, and scheduling. You will collaborate with clinicians and staff to ensure smooth patient flow.

The role requires strong organizational skills, familiarity with medical terminology, and customer service experience. Wage is hourly and commensurate with experience; 34 hours per week at 0.85 FTE with benefits eligibility.

Qualifications

• High School Diploma or equivalent required.
• At least 1 year of administrative/customer service experience.
• Proficiency with Microsoft products.
• Familiarity with medical terminology.

Responsibilities

• Handle reception duties and patient check-in.
• Manage medical records, referrals, and pre-authorizations.
• Schedule appointments and coordinate with the care team.
• Assist external customers and maintain professional communication.

Skills

Administrative experience

Customer service

Microsoft Office

Medical terminology

Cash handling

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Job Description

The Patient Service Representative is an integral part of the healthcare team. They will be responsible for reception duties, medical records, referrals, pre-authorizations, and scheduling. This position is also required to work closely with the healthcare team, KVH personnel and external customers.

Qualifications: Qualifications

What is required...

• High School Diploma or equivalent
• At least one year of general administrative/clerical or customer service experience
• Current computer experience (medium to expert level) in Microsoft products
• Demonstrated knowledge of Medical Terminology
• Previous cash-handling experience

What is preferred...

• Some college coursework
• Previous medical office experience with exposure to some or all of the following; medical records, insurance verification and pre-authorization fundamentals, scheduling, and/or high-volume phone systems
• Certified Professional Coder from The American Academy of Professional Coders
• Certified Billing and Coding Specialist from the National Healthcareer Association
• Certified Medical Administrative Assistant from the National Healthcareer Association

Additional Information

Wage: Wage range currently starts at $19.62/hour and goes up to $29.74/hour

Actual wage will be based on years' of applicable experience.

FTE: .85 (34 hours/week)

Benefits: This position is benefits eligible

Union Status: This is a non-union covered position

Compensation: $20-$20