Patient Service Representative - Phones - Comprehensive Primary Care

Esse Health; St. Louis (MO); Vor Ort; USD 23.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401k match

Paid holidays

Zusammenfassung

Esse Health is seeking a Patient Service Representative for our Comprehensive Primary Care Associates office located at 13303 Tesson Ferry. This full-time role involves answering calls, gathering patient information, scheduling appointments, and processing faxes to support physicians and staff.

The ideal candidate has experience in healthcare customer service, knowledge of medical terminology, and comfort with various insurance plans.

Qualifikationen

• 1+ years of experience working with the public, preferably in a healthcare setting.
• Knowledge of medical terminology.
• Knowledge of health insurance plans (HMO, PPO, etc.).
• Ability to communicate effectively with physicians, coworkers and staff.
• Formal training indicated by a high school diploma or equivalent.

Aufgaben

• Answer incoming calls for the office.
• Ask pertinent questions related to patient symptoms and relay to the provider.
• Schedule appointments.
• Handle faxes.

Kenntnisse

Customer service

Healthcare setting

Medical terminology

Insurance knowledge

Effective communication

Multitasking

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Patient Service Representative - Phones - Comprehensive Primary Care

Job Category: Office Clerical

Requisition Number: PATIE007576

Locations

Showing 1 location

All Esse Health Locations | All Esse Health Locations
St Louis, MO 63141, USA

Description

Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 100+ physicians, in 35+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where medicine is a calling and not just a profession. It's a team of extraordinary medical professionals with the latest ideas for keeping patients healthier.

$750 SIGN ON BONUS ELIGIBLE!!

Join Our Team:

We are searching for a Patient Service Representative for our Comprehensive Primary Care Associates office located at 13303 Tesson Ferry!

• Full-time opening
• Monday - Thursday, 7:30 a.m. - 4:30 p.m. Friday, 7:30 a.m. - 2:00 p.m.
• Outpatient clinical practice

Day-to-Day:

• Answer incoming calls for the office
• Ask pertinent questions related to patient symptoms and relay this information to the provider
• Schedule appointments
• Handle faxes

Who we are seeking (preferred):

• The Patient Service Representative must project a positive and professional image over the phone, and in all interactions with patients and coworkers.
• The Patient Service Representative will possess the ability to multi-task and stay organized
• The Patient Service Representative will be driven by a strong desire to delivery quality customer service
• Formal training which will probably be indicated by a high school diploma or equivalent.
• 1 or more years of experience working with the public, preferably in a healthcare setting.
• Knowledge of medical terminology,
• Knowledge of the different types of health insurance plans; i.e. HMO’s, PPO’s, etc.
• Willingness to assign high priority to patient comfort and satisfaction.
• Ability to communicate effectively and to work compatibly with physicians, coworkers, and employees in other departments.

What We Offer:

• Starting rate of pay is $17.37 up to $20.00/hour (based upon a variety of factors, including relevant work experience)
• Benefits the first of the month following your hire date
• Available benefits: Medical,Dental, Vision, Life, Long/Short Term Disability, Health Savings Account/Flexible Spending Account, Fraud Protection, Legal, Pet and other miscellaneous
• Generous PTO policy + 9 paid holidays
• 401k match + profit sharing
• Wellness program
• Opportunities for professional growth and mentorship
• Emphasis on work-life balance

EOE

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.