Patient Service Representative - Doctor's Office - Chesterfield

Esse Health; Chesterfield (MO); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

HSA/FSA

PTO

401k match

Wellness program

Growth opportunities

Job summary

Esse Health is seeking a Patient Service Representative for our West County Internal Medicine office in Chesterfield, MO. The role focuses on welcoming patients, handling check-in/check-out, and collecting co-pays in a busy outpatient setting.

Ideal candidates will have a high school diploma, 1+ year experience in healthcare or public contact, knowledge of medical terminology, and the ability to communicate effectively with patients and staff.

Qualifications

• High school diploma or equivalent is preferred.
• Knowledge of medical terminology and insurance plans is desirable.
• Familiarity with medical coding is a plus.
• Strong communication and patient-service skills are essential.

Responsibilities

• Perform patient check-in/check-out.
• Collect co-payments and verify insurance.
• Answer telephone and direct inquiries.
• Balance monies at day end and enter charges as needed.
• Support outpatient clinical operations and documentation.

Skills

Medical terminology

Health insurance knowledge

Medical coding familiarity

Effective communication

Patient service orientation

Education

High school diploma

Job description

Job Category: Office Clerical

Requisition Number: PATIE007566

• Full-Time

Locations

Showing 1 location

Description

Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 100+ physicians, in 35+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where medicine is a calling and not just a profession. It's a team of extraordinary medical professionals with the latest ideas for keeping patients healthier.

SIGN ON BONUS ELIGIBLE!!

Join Our Team:

We are searching for a Patient Service Representative for our West County Internal Medicine office located at 1585 Woodlake Drive in Chesterfield!

• Full-time opening
• Monday - Friday, 8:00 a.m. - 5.00 p.m.
• Outpatient clinical practice

Day-to-Day:

• Perform patient check-in/check-out
• Collect co-payments
• Verify insurance
• Answer the telephone
• Balance monies at day end
• May be required to enter physician-related charges into the computer
• May be required to bill hospital/nursing home charges

Who we are seeking (preferred):

• The Patient Service Representative is highly visible in their interactions with patients and must therefore project a positive office image at all times including smiling, greeting patients with enthusiasm, and maintaining an upbeat, positive attitude in all interactions with patients and coworkers.
• Formal training which will probably be indicated by a high school diploma or equivalent.
• 1 or more years of experience working with the public, preferably in a healthcare setting.
• Knowledge of medical terminology,
• Knowledge of the different types of health insurance plans; i.e. HMO’s, PPO’s, etc.
• Medical coding familiarity.
• Willingness to assign high priority to patient comfort and satisfaction.
• Ability to communicate effectively and to work compatibly with physicians, coworkers, and employees in other departments.

What We Offer:

• Benefits the first of the month following your hire date
• Available benefits: Medical,Dental, Vision, Life, Long/Short Term Disability, Health Savings Account/Flexible Spending Account, Fraud Protection, Legal, Pet and other miscellaneous
• Generous PTO policy + 9 paid holidays
• 401k match + profit sharing
• Wellness program
• Opportunities for professional growth and mentorship
• Emphasis on work-life balance

EOE

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.