Patient Service Representative - Phones - Comprehensive Primary Care

Esse Health; Northern (KY); Presencial; USD 23 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Starting pay $17.37–$20.00/hr

Benefits starting first of month

Medical, Dental, Vision

PTO + holidays

401k match

Wellness program

Growth opportunities

Work-life balance

Resumo da oferta

Esse Health is seeking a Patient Service Representative for our Comprehensive Primary Care office at 13303 Tesson Ferry. This full-time role focuses on answering calls, scheduling appointments and supporting patients with insurance questions in a friendly, professional manner.

Starting pay ranges from $17.37 to $20.00 per hour, with benefits starting the first of the month after hire. The position emphasizes patient comfort, teamwork and accurate information flow to providers.

Qualificações

• High school diploma or equivalent is required.
• 1+ year of experience working with the public, preferably in a healthcare setting.
• Knowledge of medical terminology and health insurance plans (e.g. HMO, PPO).
• Strong communication and organizational skills, with the ability to multi-task.

Responsabilidades

• Answer incoming calls for the office.
• Ask pertinent questions related to patient symptoms and relay this information to the provider.
• Schedule appointments.
• Handle faxes.

Conhecimentos

Customer service

Phone etiquette

Communication

Multitasking

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Patient Service Representative - Phones - Comprehensive Primary Care

Job Category: Office Clerical

Requisition Number: PATIE007568

• Posted : October 9, 2026
• Full-Time

Locations

Showing 1 location

Comprehensive Primary Care Associates

Description

Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 100+ physicians, in 35+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where medicine is a calling and not just a profession. It's a team of extraordinary medical professionals with the latest ideas for keeping patients healthier.

$750 SIGN ON BONUS ELIGIBLE!!

Join Our Team:

We are searching for a Patient Service Representative for our Comprehensive Primary Care Associates office located at 13303 Tesson Ferry!

• Full-time opening
• Monday - Thursday, 7:30 a.m. - 4:30 p.m. Friday, 7:30 a.m. - 2:00 p.m.
• Outpatient clinical practice

Day-to-Day:

• Answer incoming calls for the office
• Ask pertinent questions related to patient symptoms and relay this information to the provider
• Schedule appointments
• Handle faxes

Who we are seeking (preferred):

• The Patient Service Representative must project a positive and professional image over the phone, and in all interactions with patients and coworkers.
• The Patient Service Representative will possess the ability to multi-task and stay organized
• The Patient Service Representative will be driven by a strong desire to delivery quality customer service
• Formal training which will probably be indicated by a high school diploma or equivalent.
• 1 or more years of experience working with the public, preferably in a healthcare setting.
• Knowledge of medical terminology,
• Knowledge of the different types of health insurance plans; i.e. HMO’s, PPO’s, etc.
• Willingness to assign high priority to patient comfort and satisfaction.
• Ability to communicate effectively and to work compatibly with physicians, coworkers, and employees in other departments.

What We Offer:

• Starting rate of pay is $17.37 up to $20.00/hour (based upon a variety of factors, including relevant work experience)
• Benefits the first of the month following your hire date
• Available benefits: Medical,Dental, Vision, Life, Long/Short Term Disability, Health Savings Account/Flexible Spending Account, Fraud Protection, Legal, Pet and other miscellaneous
• Generous PTO policy + 9 paid holidays
• 401k match + profit sharing
• Wellness program
• Opportunities for professional growth and mentorship
• Emphasis on work-life balance

EOE

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.