Patient Service Representative Part-Time

Solis Mammography; Ballwin (MO); On-site; USD 19,286 - 24,796; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

PTO

Paid Holidays

Backup Child/Adult Care

Job summary

Solis Mammography is seeking a Patient Service Representative in Ballwin, MO. This part-time role handles greeting patients, registering data, and processing payments, ensuring a smooth front desk flow and patient experience.

You will enter demographic and insurance details into the RIS, verify accuracy, explain forms, and assist with form completion. Strong customer service and basic cash handling are essential to support our compassionate care environment.

Qualifications

• High School diploma required or equivalent.
• Two years of healthcare registration or customer service preferred.
• Basic cash handling knowledge and ability to explain benefits.
• Ability to read, write and comprehend simple instructions.
• Experience with Microsoft Office and RIS software preferred.

Responsibilities

• Greet patients as the first point of contact and register them.
• Input demographic and insurance information into RIS and verify accuracy.
• Explain forms and assist with completion, by paper or tablet.
• Process paperwork and maintain confidentiality of medical records.
• Collect patient payments and explain benefits when needed.
• Schedule and reschedule appointments as necessary.
• Generate daily invoices and reconcile payments at day end.

Skills

Customer service

Registration

Cash handling

Medical terminology

Microsoft Office

RIS software

Education

High School diploma

Job description

At Solis Mammography, we save lives. We shape the future of women's health. We are empowered, appreciated, and part of something bigger. Together, we deliver compassionate, exceptional care. Every patient. Every time.

Our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high‑touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation's leader in breast health services, our commitment to providing excellence in patient care is realized at every level of our organization.

Patient Service Representative

Looking to elevate your career? Join us!

Work Location: 884 Woods Mill Road, Suite 203, Ballwin, MO 63011

Work Hours: Part‑Time, 20+ hours weekly, Wednesday 12‑5:00 pm, Thursday 6:45‑5:00, Friday 6:45‑3:00

The Patient Service Representative is responsible for acting as the first point of contact for patients by greeting, gathering information, registering and posting payments. This position is critical to Solis Mammography: by providing outstanding patient care and maintaining the flow of the center, the Patient Service Representative impacts the profitability of the organization.

Department Highlights

• We support a friendly, collaborative workplace that values teamwork.
• Join our fun, high‑energy group and help us make an impact on healthcare.
• We are committed to fostering a culture of genuine care for our patients and every team member.

Here Is What You Will Need

• High School diploma.
• Two years of healthcare registration or customer service experience preferred.
• Basic knowledge of cash handling.
• Basic knowledge of medical terminology preferred.
• Ability to read, write, and comprehend simple instructions and short correspondence.
• Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions.
• Ability to perform basic mathematic calculations.
• Ability to sit and/or stand for long periods of time.
• Experience using Microsoft Office Suite; knowledge of RIS software preferred.

A Day in the Life of a Patient Service Representative

• Provide services and support for the following areas:
• Understand, promote and demonstrate the Solis Way.
• Greet patients in a professional and friendly manner.
• Completely and accurately register patients including input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information.
• Explain forms to patients and assist with form completion, via paper or tablet, as necessary.
• Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintaining confidentiality.
• Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary.
• Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary.
• Ensure all diagnostic tests have required orders, request as needed and follow‑up on outstanding requests.
• Schedule and reschedule patients as necessary.Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report.
• Participate in front office training to stay abreast of front office policy and procedures.

Why Solis Mammography?

• A Great Place to Work for the fourth year in a row!
• Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Paid Holidays, Backup Child/Adult Care as well as other unique benefits.