Patient Service Representative (opens in new window)

Konikoff Dental Associates; Suffolk (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, and vision insurance (

Job summary

Konikoff Dental Associates in Suffolk, VA is seeking a Patient Service Representative to join our clinical team, delivering high level patient care while supporting a team-based environment.

You will answer phones, schedule appointments, help patients understand treatment plans, and assist with financial arrangements.

The role offers a full-time schedule, comprehensive benefits, and opportunities to grow in a warm, patient-focused practice.

Qualifications

• Experience working in a dental, medical, or other health-care office.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Experience answering telephone
• Must have exceptional customer service skills.

Responsibilities

• Answer phones and handle patient inquiries.
• Make appointments for patients.
• Assist with completing patients' treatment plans and arranging acceptable financial plans.
• Support staff and Office Manager with assigned tasks.

Skills

Customer service

Phone handling

Insurance knowledge

Job description

Konikoff Dental Associates is looking for a Patient Service Representative in Suffolk, VA, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview

Position Overview:This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

What we offer

• Full-time Schedule Monday - Thursday 8am - 5pm, Friday 7am - 3pm
• Health, dental, and vision insurance (individual and family coverage)
• Life insurance and disability benefits
• 401(k) plan
• Team-oriented work environment with access to modern dental technology

Qualifications

• Experience working in a dental, medical, or other health-care office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Legal Disclaimer

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.