Dental Front Desk & Patient Care Coordinator

Dental Care Alliance; Suffolk (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life insurance

Disability benefits

401(k) plan

Modern dental technology

Job summary

Konikoff Dental Associates in Suffolk, VA is seeking a Patient Service Representative to join our clinical team. You will provide high-level patient care, greet patients, answer phones, schedule appointments, and assist with financial arrangements for treatment plans.

The role is full-time with a team environment, modern dental technology, and benefits including health, dental, and vision insurance, life and disability coverage, 401(k), and a supportive work culture.

Qualifications

• Experience in a dental, medical, or other health-care office.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Experience answering telephones.
• Must have exceptional customer service skills.

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Skills

Dental/medical office experience

Insurance knowledge (HMO/PPO)

Telephone handling

Customer service

Job description

Konikoff Dental Associates in Suffolk, VA is seeking a Patient Service Representative to join our clinical team. You will provide high-level patient care, greet patients, answer phones, schedule appointments, and assist with financial arrangements for treatment plans.

The role is full-time with a team environment, modern dental technology, and benefits including health, dental, and vision insurance, life and disability coverage, 401(k), and a supportive work culture.