Patient Service Representative

Virginia Dental Center; Arlington, Northern (VA, KY); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k) plan

Team-oriented environment

Modern dental technology

Job summary

Virginia Dental Center in Arlington, VA is seeking a Patient Service Representative to join our clinical team. You will answer phones, schedule appointments, assist with patient inquiries, and help guide treatment planning with clear financial options in a warm, team-based environment.

This full-time role includes health, dental, and vision insurance, life and disability coverage, a 401(k) plan, and access to modern dental technology.

Qualifications

• Experience answering telephone and handling patient inquiries.
• Exceptional customer service skills.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Experience in a dental/medical or health-care office preferred.

Responsibilities

• Answer phones and manage patient inquiries.
• Schedule appointments and coordinate with clinical staff.
• Assist with completing patient treatment plans and financial arrangements.
• Provide support to Office Manager and team.

Skills

Customer service

Phone handling

Job description

Virginia Dental Center is looking for a Patient Service Representative in Arlington, Virginia, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

What we offer

• Pay: min$20-max$22 per hour
• Full time: Monday- Friday
• Health, dental, and vision insurance (individual and family coverage)
• Life insurance and disability benefits
• 401(k) plan
• Team-oriented work environment with access to modern dental technology
• Experience working in a dental, medical, or other health-care office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Legal Disclaimer

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.