Patient Service Representative (opens in new window)

Dental Solutions; Northern (KY); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k) plan

Team-oriented environment

Modern dental technology

Job summary

Dental Solutions in Pennsylvania, PA is seeking a Patient Service Representative to provide a high level of patient care while supporting a team-based clinical environment. You will answer phones, schedule appointments, and assist patients with treatment plans and financial arrangements in a warm, welcoming practice.

This full-time role offers health, dental, and vision insurance, life and disability coverage, a 401(k), and a collaborative team with access to modern dental technology.

Qualifications

• Experience working in a dental office.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Experience answering telephone.
• Must have exceptional customer service skills.

Responsibilities

• Answer phones and handle patient inquiries.
• Schedule appointments and assist with treatment plans and financial arrangements.
• Provide support to staff and Office Manager in daily operations.

Skills

Dental office experience

Insurance knowledge

Phone handling

Customer service

Job description

Dental Solutions is looking for a Patient Service Representative in Pennsylvania, PA, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. The person will be a support person to all the staff members and patients in his/her office.

They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager.

Join our team and make a meaningful impact on patients' lives through exceptional oral care.

What we offer

• Pay: $22.00-$25.00 per hour


• Full-time Schedule: Monday - Thursday 9am - 5pm Friday 8am-2pm


• Health, dental, and vision insurance (individual and family coverage)


• Life insurance and disability benefits


• 401(k) plan


• Team-oriented work environment with access to modern dental technology

Qualifications

• Experience working in a dental office


• Required Knowledge of insurance plans (HMO/PPO), is a plus


• Experience answering telephone


• Must have exceptional customer service skills

Legal Disclaimer

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.

The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.