Patient Service Representative

Dental Care Alliance; Old Bridge (NJ); On-site; USD 46,000 - 52,000; Full time

Benefits offered by this job

Pay: min$22-max$25 per hour

Health, dental, and vision insurance

Life insurance and disability benefits

401(k) plan

Team-oriented work environment with现代牙

Job summary

Old Bridge Dental in Old Bridge, NJ is seeking a Patient Service Representative to greet patients, answer phones, schedule appointments, and assist with patient treatment plans and financial arrangements in a warm, team‑oriented office. The role requires a year of front desk experience in healthcare, solid customer service skills, and familiarity with insurance plans.

The practice offers competitive hourly pay, full‑time hours, and benefits including health, dental, vision, life, a 401(k), and a

Qualifications

• 1 year of experience in a dental, medical, or health-care office preferred.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Experience answering telephone.
• Must have exceptional customer service skills.

Responsibilities

• Greet patients upon arrival and dismissals with a friendly demeanor.
• Respond to patient questions and concerns according to office policies.
• Answering telephones and scheduling appointments.
• Maintain appointment book and confirm upcoming visits.
• Post charges and payments to patient accounts.
• Keep a clean and welcoming waiting area.

Skills

1 year experience

Insurance plans knowledge

Answering telephone

Exceptional customer service

Job description

Overview

Old Bridge Dental is looking for a Patient Service Representative in Old Bridge, New Jersey, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

What We Offer

• Pay: min$22-max$25 per hour
• Full time: Monday 11am-7pm, Tuesday 7am-3pm, Wednesday, 9am-5pm, Thursday 7am-4pm, Friday OFF, (1) Sat and Sun a month 8am-2pm.
• Health, dental, and vision insurance (individual and family coverage)
• Life insurance and disability benefits
• 401(k) plan
• Team-oriented work environment with access to modern dental technology

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Qualifications

• 1 year experience working in a dental, medical, or other health-care office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Legal Disclaimer

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.